Franchising Manager
Talent RecruitKuala Lumpur, Kuala Lumpur, Malaysia1 day ago
Job descriptionEnsure franchisees adhere to operational, financial, and brand standards. Provide guidance and support during pre-opening and post-opening phases. Coordinate training and development programs for new and existing franchisees. Build and maintain strong relationships with existing and prospective franchisees to ensure mutual business success. Support franchisees in business setup, operations, and performance optimization. Conduct regular reviews and provide business insights, market updates, and guidance to franchise partners. Serve as the primary liaison between the franchisor and franchisees. Address and resolve franchisee concerns or conflicts promptly and effectively. Analyze market trends, competitor activities, and potential territories to identify expansion opportunities. Collaborate with the marketing and operations teams to plan promotional activities for franchise recruitment and brand visibility. Contribute to the development of franchise policies, business models, and performance frameworks. Ensure franchisees adhere to the company's standards, operational guidelines, and brand integrity. Monitor franchise performance metrics (sales, profitability, customer satisfaction). Prepare reports and present performance updates to senior management. Recommend improvements to franchise systems, policies, and support mechanisms. Bachelors degree in Business, Marketing, Education Management, or a related field. Minimum 5 years of experience in franchise development , business development, or operation management (preferably within the Food & Service industry). Ability to manage multiple franchise operations efficiently. Good communication skill in English.
Company Background :
We are representing a group of companies specializing in the Food & Beverage industry. As part of their ongoing expansion, they are seeking experienced Franchising Manager to join their growing team based in the heart of Kuala Lumpur.
Key Responsibilities :
Franchise Expansion & Development
- Identify, evaluate, and recruit qualified franchise partners aligned with the company's mission and values.
- Develop and execute strategies to drive franchise growth in targeted markets.
- Manage the end-to-end franchise acquisition process, including prospecting, presentations, negotiations, and onboarding.
Franchise Operations Support
Relationship Management
Strategic Planning & Market Research
Compliance
Performance and Reporting
Requirements
Working Hour :
Monday - Friday, 9 : 00am 6 : 00pm
Interested candidate may apply online or send resume to
Only shortlisted candidate will be notified.
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Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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