Boutique Manager
BlancpainKuala Lumpur, Kuala Lumpur, Malaysia6 hours ago
Job descriptionExceed boutique sales targets in accordance with the brand’s retail strategy while ensuring full compliance. Attract and convert prospective prospects into boutique clients, designing and implementing tailored programs. Foster lasting relationships and cultivate loyalty with clients by delivering exceptional service. Identify growth opportunities and propose clienteling strategies through effective use of the CRM system. Ensure the boutique is well‑maintained, including cleanliness, visually appealing displays, and adherence to Visual Merchandising guidelines. Comply with Group and Brand procedures as outlined in the Retail Manual, identifying operational challenges and proposing solutions. Safeguard the security and proper maintenance of the timepiece stock. Manage and prepare the monthly duty roster, monitor attendance, and verify overtime submissions. Coordinate stock takes, ensure accurate inventory reconciliation, and submit reports on time. Consolidate and submit sales and operational reports, tracking key performance metrics and highlighting variances. Maintain accurate records of staff attendance, leave, and operational documents, ensuring compliance with company policies. Minimum 7 years of experience in luxury retail, with at least 2 years in a managerial role. Proven track record in achieving and exceeding sales targets in a competitive environment. Strong business acumen, analytical skills, and results‑oriented mindset. Strong understanding of the luxury consumer mindset and ultra‑high‑net‑worth customer behaviour. Collaborative approach with a "can‑do" attitude. Intellectual curiosity and passion for learning and keeping updated on industry trends. Exceptional communication and presentation skills in English (additional language is a plus). Passion for luxury watches, craftsmanship, and brand heritage. Comfortable using Excel, Word, and SAP for operational and reporting tasks.
Boutique Manager
Company : Blancpain
Location : Lorong Kuda, 50088 Kuala Lumpur, Malaysia
Employment Type : Full-time
About the Role
The Boutique Manager is responsible for driving the sustained growth and overall performance of the boutique, with full accountability for its daily operations, team leadership, and business results. Acting with an entrepreneurial mindset, the Boutique Manager identifies new business opportunities, maximizes sales, and elevates the client experience.
What You'll Be Doing
Team Leadership
- Provide clear leadership to the Boutique team by effectively communicating objectives, responsibilities, outcomes, brand standards, and operational procedures.
- Coach each team member to achieve both individual and collective goals through regular team meetings, OJT, performance appraisals, and consistent feedback.
- Oversee staff appearance and conduct to ensure compliance with company policies and boutique standards.
Sales and Business Development
Boutique Operations
Administration & Reporting
Qualifications
#J-18808-Ljbffr
Create a job alert for this search
Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs
LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific.Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the...Show moreLast updated: 30+ days ago
%20Sdn%20Bhd)
Lead and grow ZALORA’s Luxury & Accessories marketplace business by acquiring premium and luxury brands, optimizing assortment and merchandising, driving supplier partnerships, and managi...Show moreLast updated: 19 days ago LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific.Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the...Show moreLast updated: 7 days ago )
LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific.Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the...Show moreLast updated: 7 days ago LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific.Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the...Show moreLast updated: 30+ days ago 
MR DIY International brings high-quality, affordable products to customers worldwide, building on its proud beginnings in Malaysia.
Over the years, MR DIY has grown into a trusted household name wit...Show moreLast updated: 30+ days ago
Asia’s leading retail and e-commerce network in activewear and lifestyle.Develop and execute a comprehensive e-commerce marketing strategy to drive rapid, profitable growth within the context of th...Show moreLast updated: 30+ days ago
- Promoted
- New!
General Manager
YQNKlang City, Selangor, Malaysia YQNLINK is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, cus...Show moreLast updated: 6 hours ago
Assistant Brand Manager
LUXASIAKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Promoted
- New!
Senior Sales Engineer
SophosSeremban, Negeri Sembilan, Malaysia Sophos is a global leader and innovator of advanced security solutions designed to defeat cyberattacks.The company acquired Secureworks in February 2025, creating the largest pure‑play Managed Dete...Show moreLast updated: 8 hours ago
- Promoted
Retail Operations Manager
MR DIY TRADING SDN BHDSeri Kembangan, Selangor, Malaysia The Retail Manager is responsible for monitoring, analyzing, and supporting the operational performance of MR.This role involves managing high-volume data, coordinating with regional teams, and ens...Show moreLast updated: 30+ days ago
- Promoted
Business Development & Retail Leasing Manager
Time Galerie (M) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Diploma / Bachelor’s degree in Business, Real Estate, Marketing, or a related field.Minimum of 5 years of relevant experience in retail leasing, business development, ideally within a retail ch...Show moreLast updated: 30+ days ago
Outlet Manager Onsite
Hunters International Sdn BhdKuala Lumpur, Malaysia We are seeking an experienced and results-driven.The role involves managing staff, ensuring operational efficiency, and delivering excellent customer experiences while introducing a well-loved Indo...Show moreLast updated: 30+ days ago
- Promoted
- New!
Ecommerce Manager
ConfidentialSelangorMalaysia, Selangor, Malaysia BFL Group is one of the world’s leading off‑price retailers of fashion and homeware.With headquarters based in the United Arab Emirates, we serve over markets across the region and Southeast Asia, ...Show moreLast updated: 8 hours ago
Operations Manager (Retail - Apparel) - Based in Singapore
Talent RecruitKuala Lumpur, Malaysia We are representing our client a well-establised apparel retail group with a strong presence in Singapore.Known for their contemporary and functional fashion collections and commitment to quality, ...Show moreLast updated: 30+ days ago
Category Manager - Luxury & Accessories (Marketplace)
ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, MYQuick Apply
Assistant Brand Manager (Prestige & Niche Fragrances)
LUXASIAKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Promoted
- New!
Group General Manager
WIDE TROPISM TRADING SDN. BHD. (Love Earth Organic)Selayang Municipal Council, Selangor, Malaysia The Group General Manager (GM) is responsible for overseeing all business operations and driving the company’s strategic and financial performance across management and operations teams.This role a...Show moreLast updated: 6 hours ago
- Promoted
Treasury Manager
onsemiSeremban, Negeri Sembilan, Malaysia APAC Treasury Manager (Future Leadership Role) will be the first APAC direct Treasury hire, responsible for establishing a regional treasury presence and supporting global treasury initiatives.This...Show moreLast updated: 3 days ago
Assistant Regional Brand Manager (Fragrances)
LUXASIAKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
Store Manager - Aveda (Sunway Pyramid / KLCC)
LUXASIABandar Sunway, Selangor, MYQuick Apply
- Promoted
- New!
Head of Retail Operations (Beauty)
Agensi Pekerjaan Randstad Sdn Bhd - ProfessionalKuala Lumpur, Kuala Lumpur, Malaysia Randstad is currently seeking an experienced and commercially driven.Head of Retail Operations (beauty & cosmetics).This role is pivotal in driving operational excellence, enhancing customer experi...Show moreLast updated: 8 hours ago
- Promoted
- New!
Retail Operations Manager
Bomb BattlePetaling Jaya, Selangor, Malaysia We are looking for a hands-on, energetic.You will ensure smooth running of the outlet, deliver an amazing guest experience, manage a team, and drive revenue.
This role has a clear career progression...Show moreLast updated: 8 hours ago
Retail Operations Manager
MR DIYSeri Kembangan, Selangor, MalaysiaQuick Apply
E-Commerce Manager
EPS ConsultantsKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply