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Relationship Manager (Nationwide)
AFFIN GroupBatu Pahat, Johor, Malaysia30+ days ago
Job descriptionMaximise earnings potential and revenue of relationships. Review and monitor the performance of accounts. Ensure promptness and quality of credit processing. Monitor overdue accounts and undertake prompt measures to prevent NPLs. Provide customer-level information to relevant parties within the Bank. Facilitate the drawdown of facilities. Support, identify, solicit, and establish a high-value client base. Accountable for customer relationships and interfaces. Manage proactively a portfolio of SME accounts by monitoring their status and credit risk. Coordinate with branches and head office departments to maximize process efficiency and customer satisfaction. Act as Backup Compliance Coordinator and handle responsibilities under BNM’s policies and AML Guidelines. Serve as Backup Operational Risk Coordinator for the Business Centre. Champion ORM activities within the Business Unit. Report operational defects and events via the Loss Event Database. Utilize ORM tools like RCSA, KCS, KRI, and ScAN to manage risks. Undertake additional duties as assigned. Act as Backup BCP / DRP Coordinator for Business Contingency Planning. Degree in Accounting, Finance, Banking, Business, Economics, or related fields. Experience in marketing and credit processing. Proficiency in Bahasa Malaysia and English, both oral and written. Good public speaking and presentation skills. Knowledge of Bank’s Credit, Operations, and Products. Awareness of SME issues, policies, and trends. Basic business acumen and industry knowledge. Entry level Full-time Sales and Business Development Banking
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Relationship Manager • Batu Pahat, Johor, Malaysia
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