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Relationship Manager (Nationwide)

Relationship Manager (Nationwide)

AFFIN GroupBatu Pahat, Johor, Malaysia
30+ hari lalu
Penerangan pekerjaan

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7 months ago

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Job Purpose

Account Profitability

  • Maximise earnings potential and revenue of relationships.
  • Review and monitor the performance of accounts.

    • Service Management

  • Ensure promptness and quality of credit processing.
  • Monitor overdue accounts and undertake prompt measures to prevent NPLs.
  • Provide customer-level information to relevant parties within the Bank.
  • Facilitate the drawdown of facilities.

    • Client Relationship Management

  • Support, identify, solicit, and establish a high-value client base.
  • Accountable for customer relationships and interfaces.

    • Operations Management

  • Manage proactively a portfolio of SME accounts by monitoring their status and credit risk.
  • Coordinate with branches and head office departments to maximize process efficiency and customer satisfaction.

    • Additional Responsibilities

  • Act as Backup Compliance Coordinator and handle responsibilities under BNM’s policies and AML Guidelines.
  • Serve as Backup Operational Risk Coordinator for the Business Centre.
  • Champion ORM activities within the Business Unit.
  • Report operational defects and events via the Loss Event Database.
  • Utilize ORM tools like RCSA, KCS, KRI, and ScAN to manage risks.
  • Undertake additional duties as assigned.
  • Act as Backup BCP / DRP Coordinator for Business Contingency Planning.

    • Job Requirements

  • Degree in Accounting, Finance, Banking, Business, Economics, or related fields.
  • Experience in marketing and credit processing.
  • Proficiency in Bahasa Malaysia and English, both oral and written.
  • Good public speaking and presentation skills.
  • Knowledge of Bank’s Credit, Operations, and Products.
  • Awareness of SME issues, policies, and trends.
  • Basic business acumen and industry knowledge.

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Sales and Business Development

    • Industries

  • Banking

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Relationship Manager • Batu Pahat, Johor, Malaysia