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Front desk

Front desk

VEEDU HAUZ SDN BHDKuala Lumpur Sentral Railway Station, Kuala Lumpur, Malaysia
2 days ago
Job description

About the role

Are you passionate about delivering exceptional customer service? If so, we have an exciting opportunity for a Front Desk Associate to join our dynamic team at VEEDU HAUZ SDN BHD, based in Kuala Lumpur Sentral, Kuala Lumpur. This full-time role is crucial in ensuring our guests have a memorable and seamless experience during their stay.

What you'll be doing

  • Greeting and welcoming guests in a friendly and professional manner
  • Efficiently checking guests in and out, handling reservations and managing room assignments
  • Responding to guest inquiries and requests in a timely and courteous manner
  • Assisting with luggage and providing concierge services as needed
  • Maintaining accurate records and documentation
  • Providing general administrative support to the front office team
  • Ensuring the lobby and front desk area are well-presented and welcoming

What we're looking for

  • Fresh graduates encourage to apply.
  • Knowing ABS system will be plus point.
  • Able to speak chinese will be plus point.
  • Previous experience in a customer service or front desk role, preferably in the hospitality industry
  • Strong communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds
  • Excellent problem-solving and conflict resolution skills
  • Proficiency in using hotel management software and computer systems
  • Fluency in English, Bahasa Malaysia and Chinese
  • A positive, friendly and professional attitude with a focus on delivering exceptional customer service
  • What we offer

    At VEEDU HAUZ SDN BHD, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including :

  • Opportunities for career development and progression-
  • About us

    VEEDU HAUZ SDN BHD is a leading hospitality provider in Malaysia, known for our commitment to excellence and exceptional customer service. We operate a diverse portfolio of property in city centre, catering to both leisure and business travellers. Our mission is to create unforgettable experiences for our guests, and we are proud to have a team of dedicated and passionate professionals who share this vision.

    Apply now to join our dynamic Front Desk team and be a part of our exciting journey

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    Front Desk • Kuala Lumpur Sentral Railway Station, Kuala Lumpur, Malaysia

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