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Customer Service / Dental Front Desk

Customer Service / Dental Front Desk

Hello Dental ClinicKuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
30+ days ago
Job type
  • Quick Apply
Job description

IMMEDIATE HIRE!

Hello Dental Clinic Sunway Velocity

Jalan Shelley, Sunway Velocity

Responsibilities : Customer Service :

  • Welcoming patients and handling their concerns professionally and warmly.
  • Answering calls, managing patient records, and coordinating with the clinical team.

Scheduling & Appointments :

  • Managing calendars, sending reminders, and coordinating follow-ups.

    • Insurance & Billing :

  • Verifying insurance, providing cost estimates, and processing payments.

    • Records & Documentation :

  • Keeping accurate, up-to-date, and confidential patient files.

    • Team Coordination :

  • Ensuring smooth patient flow and timely care with the dental team.

    • Admin & Office Management :

  • Organizing front office, managing mail, and tracking inventory.

    • Who We’re Looking For :

  • Minimum education : A-Level / O Level, Matriculation, Diploma or Degree.
  • At least 2 years of working experience in customer service or front desk.
  • Strong in English; Mandarin proficiency is an added advantage.
  • Able to work weekends and shift basis.
  • Positive learning attitude & a great team player.

    • Working Hours :

  • Weekdays : 9 : 30am–6 : 30pm / 12pm–9pm
  • Weekends : 9am–6pm

    • Benefits :

  • EPF, SOCSO, EIS.
  • Medical and Annual Leave.
  • Performance Bonus.
  • Full Training Provided.

    • Apply Now!

  • Email your resume to : hello.dentalvelocity@gmail.com
  • WhatsApp : 016-8282373
  • We’re looking for someone who loves people, enjoys a fast-paced environment, and takes pride in their work. Come grow with us!
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    Customer Front Desk • Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia