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Customer Service Executive - Vietnam

Customer Service Executive - Vietnam

Mango Global Technologies Co.Kuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

1 day ago Be among the first 25 applicants

Qualifications

  • Total 4 years’ working experience with Sales experience and outbound calling
  • At least 2 years of experience in Digital marketing / online sales organization
  • Excellent English and (language to support) communication skills : verbal, written
  • Self‑starter who can meet deadlines and enjoys working in a competitive inside sales
  • Proactive mindset with regards to identifying issues and opportunities as well as communication with clients

Responsibilities

  • Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
  • Improve client’s experience by driving optimal and appropriate product adoption.
  • When applicable, manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
  • When within scope and area of knowledge, provide pre‑ and post‑sales assistance for all applicable products.
  • Become an expert on all advertising solutions.
  • Ability to identify trends and solve problems.
  • You can connect with me directly on OR WhatsApp me on for more details.

    Job Details

  • Seniority level : Mid‑Senior level
  • Employment type : Full‑time
  • Industry : IT Services and IT Consulting
  • Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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    Customer Service Executive • Kuala Lumpur, Kuala Lumpur, Malaysia

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