Key Account Executive (Retention and Upselling)Alpha Iota BPO Sdn Bhd • Kuala Selangor, Kuala Selangor, Malaysia
Key Account Executive (Retention and Upselling)
Alpha Iota BPO Sdn Bhd • Kuala Selangor, Kuala Selangor, Malaysia
30+ days ago
Job descriptionResponsible for managing customer accounts effectively, providing great experience to customers, and delighting customers while building rapport and loyalty by keeping close contact. Maintain an accurate record of client engagement. Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp / Telegram chat. Provide great customer experience through a consultative approach. Be a strong team player and support company directions & goals. Take ownership of your own performance by evaluating key metrics. Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles & coaching sessions. Work location : Remote Working hours : Monday - Friday (12PM - 9PM). Possess at least 2 years of relevant experience in Account Management / Customer Service / B2C Sales in any industry. Good command of English, Mandarin and Bahasa Malaysia. Good negotiation skills with the ability to resolve issues and customer concerns. Sense of ownership and pride in your performance and its impact on the company's success. Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting. A proficient communicator with a consultative sales approach. Self-motivated and possess aggressive sales personality in achieving quantitative results.
Key Account Executive (Retention and Upselling)
About the job Key Account Executive (Retention and Upselling)
Join Our Alpha Iota Family, Where Everyone Wins!
- Exciting Work-from-Home Opportunities
- Learning & Development Programs to Upskill Yourself
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams
- ......and lots more!
Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!
What would you be doing :
To be successful in this role, you will need to have :
#J-18808-Ljbffr
Create a job alert for this search
Key Account Executive • Kuala Selangor, Kuala Selangor, Malaysia
Related jobs
%20Sdn%20Bhd)
Key Account Executive
LUXASIA • Kuala Lumpur, Kuala Lumpur, Malaysia
As a Key Account Executive, you will play a pivotal role in driving LUXASIA’s commercial growth — strengthening retailer partnerships, accelerating sales performance, and elevating brand presence a...Show more
Last updated: 1 day ago • Promoted
Key Account Executive
Wipro Unza Malaysia • Subang Jaya, Selangor, Malaysia
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.To achieve monthly and yearly sales targets.
To manage and monitor COP as per approved budget.To partne...Show more
Last updated: 22 days ago • Promoted
Key Account Executive (MY)
Zenyum • Kampung Padang, Kuala Lumpur, Malaysia
Based out of Malaysia, take charge of building and running Zenyum's strategic growth channels : Third-Party E-commerce Platforms and Retail Channels.
Driven by an entrepreneurial mindset and armed wi...Show more
Last updated: 22 days ago • Promoted
Key Account Executive
Etika Group of Companies • Petaling Jaya, Selangor, Malaysia
Get AI-powered advice on this job and more exclusive features.Align account development plans with customers across all Etika Fresh Milk categories to ensure mutual growth and strategic collaborati...Show more
Last updated: 18 days ago • Promoted
Key Account Executive
Boost Unity • SelangorMalaysia, Selangor, Malaysia
Location : Based in Petaling Jaya (PJ) – Required to travel to multiple locations.Industry : FMCG / Retail / Beauty.We are looking for a proactive and dynamic Key Account Executive to manage and grow...Show more
Last updated: 16 days ago • Promoted
Key Account Management Executive (Mortgage)
PT Mitrausaha Indonesia Grup • Kuala Lumpur, Kuala Lumpur, Malaysia
SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Kh...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Luxasia Group • Kuala Lumpur, Kuala Lumpur, Malaysia
As a Key Account Executive, you will play a pivotal role in driving LUXASIA’s commercial growth — strengthening retailer partnerships, accelerating sales performance, and elevating brand presence a...Show more
Last updated: 2 days ago • Promoted
Key Account Executive
MeHow Medical • Kuala Lumpur, Kuala Lumpur, Malaysia
Fresh graduate or minimum of 2 years’ experience in plastic injection, medical devices, or a related field.Minimum Degree or above in International Business & Business or related field.Internationa...Show more
Last updated: 29 days ago • Promoted
Senior Executive, Key Account Management (Mandarin)
Funding Societies Group • Kuala Lumpur, Kuala Lumpur, Malaysia
Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia.We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia.
We are backed by Sequoia In...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Mandom (Malaysia) Sdn Bhd • Petaling Jaya, Selangor, Malaysia
We are seeking a detail-oriented, thorough, and organized Key Account Executive to join our team.In this position, you will play a key role in providing excellent customer service and growing compa...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
iNova Pharmaceuticals • Kuala Lumpur, Kuala Lumpur, Malaysia
Nova is a different kind of health company.We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world.Our diverse p...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
S & P Industries Sdn Bhd • Petaling Jaya, Selangor, Malaysia
Develop and maintain strong relationships with key customers, including modern trade, supermarkets, and distributors.Serve as the main point of contact for assigned accounts, addressing all commerc...Show more
Last updated: 16 days ago • Promoted
Key Account Management Executive (Mortgage)
Funding Societies Pte Ltd • Kuala Lumpur, Kuala Lumpur, Malaysia
SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Kh...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Abbott Laboratories • Petaling Jaya, Selangor, Malaysia
Key Account Executive page is loaded## Key Account Executivelocations : Malaysia > .Jalan SS 21 / 37time type : Full timeposted on : Posted 8 Days Agojob requisition id : ## • •JOB DESCRIPTION : • • •...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Mothercare Malaysia • Seri Kembangan, Selangor, Malaysia
Little Humans Pte Ltd is the company behind Mothercare in Singapore – a leading specialist in baby and maternity products with a strong reputation for quality and innovation.With over 500 employees...Show more
Last updated: 29 days ago • Promoted
Key Account Executive
Metier Food • Subang Jaya, Selangor, Malaysia
Build and run the account calendar (listings / listings, NPD launches, promo phasing, price changes, displays, planograms).
Manage and maintain strong relationships with assigned key accounts, acting ...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Property Register Pte Ltd • Petaling Jaya, Selangor, Malaysia
Serve as the lead point of contact for all customer account management matters.Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize prof...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Rge Pte Ltd • SelangorMalaysia, Selangor, Malaysia
Key Account Executive page is loaded## Key Account Executivelocations : Selangortime type : Full timeposted on : Posted Todayjob requisition id : R • •Grow your career with us • •You are on a jour...Show more
Last updated: 2 days ago • Promoted