Specialist, Customer Acquisition- Inside Sales (ANZ market)

Overview

Webhelp Federal Territory of Kuala Lumpur, Malaysia

Role : Customer Sales Specialist

Location : Kuala Lumpur, Malaysia (Onsite at Menara TRX)

Responsibilities and expectations include leading customer engagements, driving sales opportunities, and delivering a world-class customer experience for Microsoft cloud technologies.

Responsibilities

• Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship
• Quaterback sales from lead to purchase; be the main point of contact for customers, leading the sales strategy, overcoming objections and negotiating success
• Engage with small and medium businesses across industries to determine needs and identify opportunities to fulfill them with leading cloud technologies
• Obsess over customers and prospects to deliver a world-class customer engagement experience
• Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers
• Position competitive offerings and solutions in the context of customer needs and experiences
• Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies
• Turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through criteria such as BANT (budget, authority, need and timeline)
• Meet and exceed targets for net-new revenue and sales pipeline; forecast sales, pipeline and usage; contact 200 leads and create 30 Opportunities per month; maintain daily activity of 60-90 activities
• Use social, digital, video, chat, phone and demonstrations to reach, sell to and manage Microsoft customers
• Collect feedback from customers and articulate it back to the business as "Voice of customer"
• Ad hoc tasks as needed

Qualifications

Other information

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If this sounds like an interesting opportunity, hit apply! All shortlisted candidates will be contacted.

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