The World's Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Our Newest Decathlon Connect Central i-City, Shah Alam Store
LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL TIME ROLE?
IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME , THIS COULD BE THE PERFECT ROLE FOR YOU!
As a Sports Advisor (Sales), your role is to ensure all customers leave our stores ‘satisfied or very satisfied’. From a friendly and professional welcome to a quick and easy payment process, your goal is to deliver a 5-star shopping experience. Decathlon heavily invests in teammate development to help those who want to build careers within the business to flourish.
Responsibilities : 1. To Customers
- Welcome customers professionally
- Ensure customer satisfaction by providing suitable solutions for returns, complaints, and checkout
- Know the technical features and benefits of Decathlon products to recommend appropriate products and services
- Develop a network of customers both in-store and online to build relationships
- Passionately share sports knowledge and help customers discover new sports
- Encourage customers to subscribe or register for the loyalty program
2. To Decathlon Malaysia
Understand departmental goals and work with the team to achieve themPromote innovation and sports experiences in-storeIncrease sales using available resources and toolsArrange store layout according to guidelines and principlesCreate high-quality store displays to ensure customer satisfactionMaintain proper stock levels using the replenishment system3. For Safety of People and Goods
Enforce safety and security standardsFollow fire safety and evacuation procedures4. Development and Skills
Participate in training and develop skills to become a trainer if desired#J-18808-Ljbffr