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Computer Operator

Computer Operator

Alliance Bank Malaysia BerhadSepang, Selangor, Malaysia
1 day ago
Job description

KEY RESPONSIBILITIES

  • Conduct routine system health checks and promptly report abnormalities to relevant teams, ensuring follow-through until resolution.
  • Support the DCM Manager and act as a backup for the DCM Shift Leader during their absence.
  • Execute daily operational tasks as outlined in job sheets and Data Centre Job Request forms.
  • Maintain accurate documentation and proper filing of operational forms and checklists.
  • Perform report distribution tasks as assigned in the system.
  • Ensure cleanliness and orderly maintenance of the Data Centre environment.
  • Monitor system problem, Escalate issues, errors, or system messages to the Shift Leader or designated alternate or system support and follow-up
  • This must be recorded in Incident Log and to raise an incident via ServiceNow system and escalation until the problem is resolved.

Skills

  • Strong problem-solving skills with the ability to identify and respond to potential system issues.
  • Capable of working independently in a 24 / 7 shift environment.
  • Able to communicate clearly especially during escalation of issues
  • Able to lead and support team members, ensuring operational competency.
  • Basic working knowledge of tools such as AS400,Control-M, NetBackup, ServiceNow, and Dynatrace.
  • Ability to recognize potential problems.
  • Knowledge

  • Familiarity with Bank's Operations, Policies and Procedures
  • IT Governance
  • Experience

  • Bachelor's Degree in IT, Computer Science, or related field.
  • Minimum 2 years of experience in IT operations or Data Centre Management , preferably within a financial institution
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    Operator • Sepang, Selangor, Malaysia

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