SMBC Group Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Overview
Platform Engineer (IT Infra) at SMBC Group. This role focuses on in‑scope infrastructure management, security, change processes, and advisory support for Wintel and virtualization environments.
Responsibilities
- Infrastructure Management & Support : Manage and maintain enterprise‑grade Wintel infrastructure across physical and virtual environments.
- Administer and optimize Nutanix hyper‑converged infrastructure platforms.
- Perform system patching, vulnerability remediation, and configuration compliance across Windows and Linux servers.
- Monitor system performance, availability, and capacity planning to ensure optimal operations.
Compliance & Risk Management
Ensure infrastructure compliance with BNM RMiT and other regulatory requirements.Conduct regular risk assessments and implement mitigation strategies to reduce exposure to acceptable levels.Maintain audit‑ready documentation and evidence for infrastructure changes and compliance activities.Collaborate with internal audit and risk teams to address findings and implement corrective actions.Change Management
Follow structured change management processes for system updates, patches, and configuration changes.Assess and document potential risks associated with changes, ensuring minimal impact to business operations.Participate in Change meetings and provide technical input for infrastructure‑related changes.Technical Expertise & Advisory
Act as a subject‑matter expert (SME) for Wintel and virtualization technologies.Provide technical advisory and support to end‑users and internal teams.Troubleshoot and resolve complex infrastructure issues, escalating to vendors when necessary.Develop and maintain technical documentation, SOPs, and knowledge base articles.Qualifications & Experience
Bachelor’s degree in computer science, Information Technology, or related field.Minimum 5 years of experience in IT infrastructure roles within financial institutions.Strong hands‑on experience with :Windows Server (2016 / 2019 / 2022)
Linux (RHEL, CentOS)Nutanix AHV and Prism CentralVMware vSphere and Hyper‑VFamiliarity with patch management tools (e.g., SCCM, Ansible).Experience with vulnerability management platforms (e.g., Tenable).Solid understanding of ITIL processes, especially change and incident management.Knowledge of regulatory frameworks such as BNM RMiT, ISO 27001, and PCI‑DSS.Preferred Skills
Certifications such as MCSE, RHCE, Nutanix NCP, or ITIL Foundation.Experience with automation and scripting (PowerShell, Bash, Python).Strong analytical and problem‑solving skills.Excellent communication and stakeholder management abilities.Seniority level
Mid‑Senior levelEmployment type
Full‑timeJob function
Information TechnologyIndustries
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