This job offer is not available in your country.
%20Limited){kind=logo}
Executive, Customer Service
KKday International Company (Hong Kong) LimitedNovotel Kuala Lumpur City Centre, Kuala Lumpur, Malaysia1 day ago
Job descriptionSPM / 'O' Levels or higher / Preferably Diploma qualification and above Fresh graduates are encouraged to apply At least 1 year of experience in E-Commerce, Business Administration and / or Marketing would be a big advantage Good organization, attention to detail, good time management and takes initiative Excellent interpersonal and communication skills Proficient in English & Chinese (Mandarin & Cantonese), both written and verbal Proficiency in MS Office including Word and Excel Able to work shifts (including weekends, and public holidays)
Job Responsibilities
The Customer Service Executive is responsible for providing exceptional customer service and onsite assistance. You must be an expert in online platforms used to conduct digital sales or conversions on a website. Your responsibilities are to achieve goals like improving user experience, increasing website traffic and sales, and developing brand loyalty.
You will be versatile in handling multiple software programs, prompt and accurate in your responses to email and phone communications and provide a simple, rapid, competent support experience.
Responsibilities
- You will deliver excellent customer service and manage the needs of our customers through our communication channels (phone, email, and chat)
- Liaise with both internal and external parties for daily operation to enhance workflow efficiency and work process improvements
- Document and classify interactions and issues accurately in the appropriate systems
- You will be accountable for meeting individual (KPIs) and team goals
- Perform ad-hoc tasks and projects as assigned
We would love to hear from you if…
Shift Working Hour : A : 07 : 00~16 : 00
B : 09 : 00~18 : 00
Create a job alert for this search
Customer Service Executive • Novotel Kuala Lumpur City Centre, Kuala Lumpur, Malaysia
Related jobs
Address customer enquiries promptly and professionally to ensure exceptional service that meets or exceeds expectation.Monitor and analyze the performance of solar PV systems on daily basis.Resolve...Show moreLast updated: 30+ days ago
We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers.
Being in a high-growth electronics company, we are looking for a cand...Show moreLast updated: 30+ days ago%20Sdn%20Bhd)
BPO and Technology Solutions provider where innovation meets excellence.As we expand, were seeking talented individuals to join our.
Respond to customer inquiries promptly via calls, emails, and oth...Show moreLast updated: 30+ days ago
- Promoted
Executive, Customer Service
KKday MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia KKday is accelerating the world's transition to the brand new travel experience.As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all ...Show moreLast updated: 1 day ago
- Promoted
Customer Service Executive
Experian MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia Customer Service Executive plays a critical role in providing an interface between customers and the client company.They are required to answer incoming calls from customers for various reasons lik...Show moreLast updated: 3 days ago
- Promoted
Customer Service Executive (Kaso)
Second TalentKuala Lumpur, Malaysia Location : Kuala Lumpur, Malaysia.Industry : e-Commerce / Digital Services.We are looking for a dedicated and customer-focused Customer Service Executive to join our team.
In this role, you will be th...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Executive - FX & CFDs Industry
SummitNext Technologies Sdn BhdKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia We are looking for a Customer Service Executive to join client's fast-growing team in the FX & CFDs brokerage industry.You will be the first point of contact for our clients, delivering a high leve...Show moreLast updated: 30+ days ago
- Promoted
Executive, Customer Service
Esthetics International Group BerhadShah Alam, Selangor, Malaysia Deal directly with customers either by telephone, electronically or face to face.Respond promptly to customer inquiries.Handle customer feedbacks, provide necessary support in resolving the feedbac...Show moreLast updated: 1 day ago
- Promoted
E-Commerce Customer Service Executive
BLUE METAVERSE TECHNOLOGY SDN. BHD.Bandar Baru Sri Petaling, Kuala Lumpur, Malaysia Respond to user inquiries via chat tools, including order status, payments, logistics, and after-sales issues.Deliver efficient, patient, and professional customer service experiences.Assist with b...Show moreLast updated: 1 day ago
Customer Service Executive
SolarvestPetaling Jaya, Selangor, MYQuick Apply
- Promoted
Customer Service Executive
EPS Ventures Sdn BhdSubang Jaya, Kuala Lumpur, Malaysia Client Industry : IT solutions and Managed IT Services Provider.Location : Subang Jaya (exactly next to BRT Sunway Line station).
Working Hours : 6am-3pm; 9am-6pm; 1pm-10pm; 5 : 30pm-2 : 30am; 9pm-6am.Off ...Show moreLast updated: 1 day ago
Customer Service Executive (Permanent)
PRISM+Bukit Jalil, Federal Territory of Kuala Lumpur, MYQuick Apply
- Promoted
Customer Service Executive (Mandarin Speaking)
Limocab (M) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Customer Service - Mandarin Speaker.You will play a vital role in ensuring all booking inquiries are handled professionally, and that communication between our clients and dispatch team runs smooth...Show moreLast updated: 1 day ago
- Promoted
(WFH) Customer Service Executive
Alpha Iota BPO Sdn BhdKuala Lumpur, Malaysia Join Our Alpha Iota Family, Where Everyone Wins!.Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself.
Health and Wellness Perks & Benefits.Motivating and Suppor...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Executive
Alpha Iota BPO Sdn BhdKuala Lumpur, Malaysia Join Our Alpha Iota Family, Where Everyone Wins!.Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself.
Health and Wellness Perks & Benefits.Motivating and Suppor...Show moreLast updated: 30+ days ago
- Promoted
Sales Executive cum Customer Service
EngraveBest View Hotel Subang Jaya, Selangor, Malaysia Location : Subang Jaya, Malaysia.Work Arrangement : 3 days in-office, 2 days WFH.We are a fast-growing startup in product customization, branding solutions, and engineering engraving services.We're e...Show moreLast updated: 1 day ago
- Promoted
Customer Service Executive
Talent RecruitKajang, Selangor, Malaysia We are representing a company who specliases in the sourcing, distribution, and manufacturing of frozen and refrigerated food products.
As they are expanding, they are looking for a.Answer and manag...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Executive (Mandarin Speaking)
Talent RecruitKuala Lumpur, Malaysia We are representing a fintech wealth management platform headquartered in Singapore.They specialise in providing a comprehensive range of investment products and services to financial advisory firm...Show moreLast updated: 30+ days ago
Customer Service Executive
SummitNext Technologies Sdn BhdKuala Lumpur, MalaysiaQuick Apply
- Promoted
Customer Service Executive
TelecontinentKuala Lumpur, Kuala Lumpur, Malaysia Welcome and assist walk-in customers with professionalism and courtesy.Handle inquiries related to products, services, and warranty claims.
Register and track service requests, complaints, and follo...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Executive
Konica Minolta Business SolutionsPetaling Jaya, Selangor, Malaysia Coordinate calls and relocation of toner and spare parts to customer locations.Respond promptly to customer requests regarding supplies and replacements.
Monitor inventory levels and request repleni...Show moreLast updated: 1 day ago