Tech Business Analyst / Product Owner (Financial Services)

Tech Business Analyst / Product Owner (Financial Services)

Robert Walters Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

An exciting opportunity awaits for a Technology Business Analyst to join a dedicated team building a cutting-edge web application. This role offers the chance to be at the forefront of digital transformation in the company, contributing to the creation of an end-to-end digital platform designed for high levels of automation. You will work closely with business stakeholders, IT vendors, and internal teams to shape innovative distribution models and deliver impactful solutions.

What you'll do :

As a Technology Business Analyst, you will play a pivotal role in shaping the future of Financial Services across the region. Your day-to-day activities will involve engaging with diverse stakeholders to understand their needs in depth, analysing requirements for new products or enhancements, and identifying practical ways to streamline operations through automation. You will document critical data points and business rules necessary for product configuration while working hands-on within the system-supported by thorough training-to set up new offerings efficiently. Collaboration is key; you will liaise regularly with IT vendors and internal teams to ensure smooth project delivery. Success in this role comes from your ability to connect business goals with technical solutions while maintaining meticulous attention to detail and fostering positive relationships throughout the project lifecycle.

• Engage thoughtfully with business stakeholders to gather detailed product and process requirements that align with strategic objectives.
• Analyse complex business needs, identifying any gaps or areas where further input is required to ensure robust solutions.
• Identify opportunities to automate or simplify existing business processes, always seeking pragmatic ways to enhance efficiency.
• Make delivery-focused decisions that balance technical feasibility with business priorities, ensuring stakeholder buy-in through clear communication.
• Document essential product data needed for creating new offerings, including information required for quotations, policies, claims, and more.
• Capture comprehensive business rules that enable automated workflows and support rules-based decision-making within the platform.
• Configure products, processes, and business rules in the system using provided tools and resources, with extensive training available to support your success.
• Collaborate closely with IT vendors, external partners, and internal delivery teams to ensure projects are delivered pragmatically and meet agreed timelines.
• Support agile project delivery by participating in ceremonies, refining user stories, and adapting quickly to changing requirements as part of a cross-functional team.

What you bring :

To excel as a Technology Business Analyst in this environment, you bring proven experience navigating complex projects within financial industries. Your background includes not only deep familiarity with business analysis techniques but also practical know-how in collaborating across functions-from product owners through IT specialists-to achieve shared goals. You are adept at translating intricate requirements into clear documentation that underpins successful automation initiatives. Your comfort with SQL enables you to interrogate data effectively while your prior coding exposure helps bridge conversations between business users and developers.

What sets this company apart :

This organisation stands out by championing digital transformation within the Financial Services sector through its commitment to building innovative platforms tailored specifically for automation across every stage of the customer journey. Employees benefit from being part of an inclusive team culture where knowledge sharing is encouraged and individual contributions are recognised. The company's investment in comprehensive training ensures that everyone has access to the tools they need for success-regardless of previous experience configuring systems or working on similar projects.

What's next :

If you are ready to take on an influential role driving digital innovation in financial services across Asia Pacific, this is your moment-apply now!

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