Business Analyst

Bitlab Digital WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Bitlab specialises in the development of custom-built and complex portals, websites, mobile applications, cloud & AI solutions and more. We pride ourselves on delivering innovative solutions that drive real business impact for our clients. With a strong focus on flexibility, agility, and client-centricity, we are committed to transforming ideas into tangible digital experiences.

Responsibilities

• Serve as the main point of contact for internal teams and clients
• Own the project plan with schedule, communications, risk, and deliverables
• Support team members by removing barriers to their work and identifying ways to work effectively. Drive decision-making on the scope
• Manage the scope prioritisation and delivery expectations with the client
• Contribute to the definition of product visions and strategies through participation in product definition activities, such as research, success and objective definition, and road mapping
• Collaborate with our client stakeholders in helping them make key product decisions to help them meet success metrics and goals
• Prioritise design and development activities to keep the team and client laser-focused on solving the right problem at the right time
• Lead ongoing requirements gathering, feature definition, and documentation for research, design, and engineering
• Create a wide array of product artefacts to support the design and engineering teams and keep them unblocked (eg, backlogs, user stories, sprint plans, briefs, requirements documentation, dependency diagrams, the logic flows)
• Collaborate with engineering leads to define technical implementation methods, assess backend requirements, generate technical estimates, and mitigate delivery impediments

Requirements

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