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Retail Supervisor

Ruma HomeShah Alam, Selangor, Malaysia

8 hours ago

Job description

Job Description

Posted today

Retail Customer Service – Siti Khadijah Boutique

The candidate will be working at Siti Khadijah boutique located at Elmina Lakeside Mall, Shah Alam.

Responsibilities

Take a lead role in customer service and product display.
Play an integral part in contributing to sales achievement, sales growth and quality customer service.
Assist in all aspects of the outlet, especially display, merchandising and cleanliness.
Build and maintain good rapport with customers.
Handle cash transactions.
Assist in the opening and closing of a retail location.
Help stock shelves in the proximity.
Complete, process and maintain applicable paperwork and records.
Responsible for monitoring store activities, keeping track of sales performance and managing the daily operations of the stores.
Deal with customers' inquiries and complaints.

Requirements

Young, vibrant and outgoing candidates.

Minimum SPM with proficiency in Malay, English and / or Mandarin. Proficiency in Mandarin is preferred.

No working experience required; training will be provided.

Pleasant personality, appearance, independent and self‑motivated.

Able to work in shifts, on weekends and public holidays.

Fresh graduates are welcome to apply.

Job Types : Full‑time, Permanent, Fresh graduate

Benefits

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Professional development

Schedule : Rotational shift

Supplemental Pay : Yearly bonus

Special Requirement

PC literate.

Good in customer service.

Good in communication skills.

Able to work on public holidays.

Specific Duties

Serve customers.

Ensure cleanliness or housekeeping.

Arrange products accordingly.

Manage daily report.

Application Deadline : 09 / 01 / 2025

Expected Start Date : 09 / 01 / 2025

Contractual Information

Contract length : 6 months

Health and Insurance Benefits

Health insurance

Maternity leave

Customer Service – Logistics & Shipping

Position : Customer Service Officer / Executive

Location : Setia Alam, Shah Alam

Responsibilities

Handle customer inquiries related to shipment, bookings and documentation.

Provide timely updates on shipment status and resolve service issues.

Coordinate with operations, and declaration teams to ensure smooth delivery.

Prepare quotations, invoices and shipping instructions.

Build and maintain strong relationships with clients.

Assist in job creation and data entry into internal system.

Requirements

Minimum SPM or Professional Certificate in any field.

1–2 years experience in logistics field.

Excellent communication skills in English, Mandarin and Bahasa Malaysia.

Strong problem‑solving and interpersonal abilities.

Able to multitask and work in a fast‑paced environment.

Able to work independently and meet tight deadlines.

Remuneration packages : Basic : RM 3500 (depending on experience)

Benefits : Health insurance, meal provided

Telco Product Customer Service

Job Type : Permanent

Responsibilities

Answer incoming calls, respond to live chat inquiries and e‑mail from customers related to Telco products and services.

Provide accurate information and resolve customer issues related to Telco products and services.

Maintain high level of product knowledge to support customer needs and meet KPI.

Job Type : Permanent

Health insurance

Opportunities for promotion

Vision insurance

Expected Start Date : 10 / 27 / 2025

Shipping & Logistics Customer Service

What You’ll Be Doing

Assist in sales coverage activities to drive market share growth.

Support efforts to maintain strong customer relationships and loyalty.

Prepare proposals, tenders and SOPs.

Engage prospective clients to develop new business opportunities.

Manage a dedicated client base and respond promptly to inquiries.

Provide support for reports and ad‑hoc tasks assigned by management.

What We’re Looking For

Minimum diploma in Shipping, Transportation, Logistics or related field.

Minimum 2 years experience in sales & marketing, preferably in shipping / logistics.

Skills in industries such as Oil & Gas are a big plus.

Result‑driven, proactive and ready to take on challenges.

Proficient in English and Bahasa Malaysia (other languages are a bonus).

Job Type : Permanent

Pay : From RM 2,500.00 per month

Cell phone reimbursement

Health insurance

Maternity leave

Store & Sales Support

Co‑ordinates Sales team by managing schedules, filing important documents and communication relevant information.

Ensures adequacy of sales‑related equipment or material.

Responds to complaints from customers and gives after‑sale support.

Encodes and presents reports.

Handles processing of all orders accurately and on time.

Facilitates customer communication and supports cases.

Job Types and Benefits

Full‑time, Permanent, Contract (12 months)

Free parking

Health insurance

Opportunities for promotion

Additional Condensed Roles

Health insurance, maternity leave, opportunities for promotion, free parking – benefits highlighted across all postings.

Full‑time and permanent roles are predominant.

Contract roles typically 6–12 months with specific pay scales and additional benefits.

Location Specifics

Shah Alam, Selangor – multiple postings located in this area. Some roles offered Flexible shifts or day / night support.

Contact and Application

Application Deadline : 09 / 16 / 2025 (for selected contract roles).

Posted today – must apply promptly.

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Supervisor • Shah Alam, Selangor, Malaysia

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