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Retail Supervisor

Retail Supervisor

Ruma HomeShah Alam, Selangor, Malaysia
5 hari lalu
Penerangan pekerjaan

Job Description

Posted today

Retail Customer Service – Siti Khadijah Boutique

The candidate will be working at Siti Khadijah boutique located at Elmina Lakeside Mall, Shah Alam.

Responsibilities

  • Take a lead role in customer service and product display.
  • Play an integral part in contributing to sales achievement, sales growth and quality customer service.
  • Assist in all aspects of the outlet, especially display, merchandising and cleanliness.
  • Build and maintain good rapport with customers.
  • Handle cash transactions.
  • Assist in the opening and closing of a retail location.
  • Help stock shelves in the proximity.
  • Complete, process and maintain applicable paperwork and records.
  • Responsible for monitoring store activities, keeping track of sales performance and managing the daily operations of the stores.
  • Deal with customers' inquiries and complaints.

Requirements

  • Young, vibrant and outgoing candidates.
  • Minimum SPM with proficiency in Malay, English and / or Mandarin. Proficiency in Mandarin is preferred.
  • No working experience required; training will be provided.
  • Pleasant personality, appearance, independent and self‑motivated.
  • Able to work in shifts, on weekends and public holidays.
  • Fresh graduates are welcome to apply.

    • Job Types : Full‑time, Permanent, Fresh graduate

    Benefits

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

    • Schedule : Rotational shift

    Supplemental Pay : Yearly bonus

    Special Requirement

  • PC literate.
  • Good in customer service.
  • Good in communication skills.
  • Able to work on public holidays.

    • Specific Duties

  • Serve customers.
  • Ensure cleanliness or housekeeping.
  • Arrange products accordingly.
  • Manage daily report.

    • Application Deadline : 09 / 01 / 2025

    Expected Start Date : 09 / 01 / 2025

    Contractual Information

    Contract length : 6 months

    Health and Insurance Benefits

  • Health insurance
  • Maternity leave

    • Customer Service – Logistics & Shipping

    Position : Customer Service Officer / Executive

    Location : Setia Alam, Shah Alam

    Responsibilities

  • Handle customer inquiries related to shipment, bookings and documentation.
  • Provide timely updates on shipment status and resolve service issues.
  • Coordinate with operations, and declaration teams to ensure smooth delivery.
  • Prepare quotations, invoices and shipping instructions.
  • Build and maintain strong relationships with clients.
  • Assist in job creation and data entry into internal system.

    • Requirements

  • Minimum SPM or Professional Certificate in any field.
  • 1–2 years experience in logistics field.
  • Excellent communication skills in English, Mandarin and Bahasa Malaysia.
  • Strong problem‑solving and interpersonal abilities.
  • Able to multitask and work in a fast‑paced environment.
  • Able to work independently and meet tight deadlines.

    • Remuneration packages : Basic : RM 3500 (depending on experience)

    Benefits : Health insurance, meal provided

    Telco Product Customer Service

    Job Type : Permanent

    Responsibilities

  • Answer incoming calls, respond to live chat inquiries and e‑mail from customers related to Telco products and services.
  • Provide accurate information and resolve customer issues related to Telco products and services.
  • Maintain high level of product knowledge to support customer needs and meet KPI.

    • Job Type : Permanent

  • Health insurance
  • Opportunities for promotion
  • Vision insurance

    • Expected Start Date : 10 / 27 / 2025

    Shipping & Logistics Customer Service

    What You’ll Be Doing

  • Assist in sales coverage activities to drive market share growth.
  • Support efforts to maintain strong customer relationships and loyalty.
  • Prepare proposals, tenders and SOPs.
  • Engage prospective clients to develop new business opportunities.
  • Manage a dedicated client base and respond promptly to inquiries.
  • Provide support for reports and ad‑hoc tasks assigned by management.

    • What We’re Looking For

  • Minimum diploma in Shipping, Transportation, Logistics or related field.
  • Minimum 2 years experience in sales & marketing, preferably in shipping / logistics.
  • Skills in industries such as Oil & Gas are a big plus.
  • Result‑driven, proactive and ready to take on challenges.
  • Proficient in English and Bahasa Malaysia (other languages are a bonus).

    • Job Type : Permanent

    Pay : From RM 2,500.00 per month

  • Cell phone reimbursement
  • Health insurance
  • Maternity leave

    • Store & Sales Support

    Co‑ordinates Sales team by managing schedules, filing important documents and communication relevant information.

    Ensures adequacy of sales‑related equipment or material.

    Responds to complaints from customers and gives after‑sale support.

    Encodes and presents reports.

    Handles processing of all orders accurately and on time.

    Facilitates customer communication and supports cases.

    Job Types and Benefits

    Full‑time, Permanent, Contract (12 months)

  • Free parking
  • Health insurance
  • Opportunities for promotion

    • Additional Condensed Roles

  • Health insurance, maternity leave, opportunities for promotion, free parking – benefits highlighted across all postings.
  • Full‑time and permanent roles are predominant.
  • Contract roles typically 6–12 months with specific pay scales and additional benefits.

    • Location Specifics

    Shah Alam, Selangor – multiple postings located in this area. Some roles offered Flexible shifts or day / night support.

    Contact and Application

    Application Deadline : 09 / 16 / 2025 (for selected contract roles).

    Posted today – must apply promptly.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Supervisor • Shah Alam, Selangor, Malaysia

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