Customer Support Specialist - Mandarin Speaker

Senior HR & Talent Acquisition Specialist | Global Recruiter | FX industry Forex & CFDs | Emiratization | Crypto | Payment Solutions | Real Estate

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

Communicate with customers via phone, email and chat

Provide knowledgeable answers to questions about product, pricing and availability

Work with internal departments to meet customer's needs

Data entry in various platforms

Qualifications

At least 1 - 3 years\' of relevant work experience

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

Seniority level

Associate

Employment type

Full-time

Job function

Other

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