Assistant Manager, HR (IR / ER)

We are currently seeking an Assistant Manager, Human Resource (IR / ER) to join DHL eCommerce Malaysia. The Assistant Manager, Human Resource (IR / ER) will provide day‑to‑day HR support and counsel to stakeholders, focusing on employee relations, performance management, HR compliance, engagement, and retention activities. They will also handle recruitment, compensation and benefits, and training for designated functions.

Essential Duties and Responsibilities

Employee Relations

• Develop and maintain Industrial Relation policies to ensure compliance with local employment laws and industrial norms.
• Manage IR matters related to internal misconduct, external court disputes, grievances, and provide advisory over IR operations.
• Consult people managers on appropriate disciplinary actions and processes in line with company policies and local employment law.
• Prepare and conduct internal inquiry (Domestic Inquiry) processes.
• Attend IR cases at the labour office or IR court.
• Advise on employee relations requirements relevant to policy compliance, performance management, and disciplinary matters.
• Prepare and conduct training in employee and industrial relations for relevant stakeholders.
• Foster strong links with government officials and represent the company in matters requiring reconciliation with government agencies.

Performance Management

HR Compliance

Employee Engagement

HR Business Partner

Others

Desired Skills / Qualifications

Location : Puchong, Selangor, Malaysia

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