Operation Executive

About Bill Buddy :

Bill Buddy is a leading payment solutions provider headquartered in Melbourne, Australia, streamlining the billing process for businesses of all sizes. We offer a comprehensive suite of services, including merchant acquiring, direct debit, online credit card payments, BPAY, and Pay-by-Phone, making it easier for businesses to receive payments and manage their cash flow. With a focus on innovation and customer satisfaction, Bill Buddy is committed to providing secure and reliable payment solutions tailored to each business's unique needs.

Job Description : We are looking for an Operations Executive to support our merchant onboarding, payment channel setup, and risk compliance processes. This is a great opportunity to learn about payment systems and grow your career in financial technology.

Key Responsibilities :

• Review merchant onboarding documents to ensure compliance with the requirements from our upstream payment partners and banks.
• Collect and organize risk data, assisting in the preparation of basic risk reports.
• Adjust routing settings for payment channels based on transaction performance (training will be provided)
• Set up and verify the correct fees for each customer.
• Communicate with partner banks to prepare necessary documents and assist with daily transaction queries.
• Assist in preparing documents required for compliance reviews by our payment partners.
• Contribute to the creation and improvement of internal compliance and risk procedures.
• Provide support for other tasks as assigned by your manager.

Requirements :

What We Offer :