Overview
2 weeks ago Be among the first 25 applicants
7+ BPO APAC hiring | Sales Recruitment | Talent Attraction & Sourcing Expert
Location : Teleperformance Malaysia (Kuala Lumpur) Gtower
Intake : September
Channel : Voice, Chat, Email
What You’ll Need
- Diploma or Degree in any field
- 6+ months experience in customer support preferred (not required)
- Fresh grads in English / Communications-related fields encouraged
- Typing : 40wpm, 90% accuracy
- Proficient in Microsoft Office & general computer use
- Native Mandarin speaker or fluent non-native with excellent command of Mandarin
- Excellent communication & problem-solving skills
- Open to feedback & learning
- Team player with critical thinking
Your Responsibilities
Support customers via chat & emailHandle inquiries, payments, and order processingEscalate issues when neededContribute to service improvementsStay up to date through training and performance goalsSeniority level
AssociateEmployment type
Full-timeJob function
Customer Service, Administrative, and AnalystIndustries
Telephone Call CentersIT Services and IT ConsultingNote : This description preserves the original content while improving formatting to remove presentational markup and ensure accessibility.
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