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Gaming Support - Mandarin Speaking

Gaming Support - Mandarin Speaking

TPKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

2 weeks ago Be among the first 25 applicants

7+ BPO APAC hiring | Sales Recruitment | Talent Attraction & Sourcing Expert

Location : Teleperformance Malaysia (Kuala Lumpur) Gtower

Intake : September

Channel : Voice, Chat, Email

What You’ll Need

  • Diploma or Degree in any field
  • 6+ months experience in customer support preferred (not required)
  • Fresh grads in English / Communications-related fields encouraged
  • Typing : 40wpm, 90% accuracy
  • Proficient in Microsoft Office & general computer use
  • Native Mandarin speaker or fluent non-native with excellent command of Mandarin
  • Excellent communication & problem-solving skills
  • Open to feedback & learning
  • Team player with critical thinking

Your Responsibilities

  • Support customers via chat & email
  • Handle inquiries, payments, and order processing
  • Escalate issues when needed
  • Contribute to service improvements
  • Stay up to date through training and performance goals
  • Seniority level

  • Associate
  • Employment type

  • Full-time
  • Job function

  • Customer Service, Administrative, and Analyst
  • Industries

  • Telephone Call Centers
  • IT Services and IT Consulting
  • Note : This description preserves the original content while improving formatting to remove presentational markup and ensure accessibility.

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    Mandarin Speaking • Kuala Lumpur, Kuala Lumpur, Malaysia