NPI Senior Deployment Manager

Overview

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. We are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together! British American Tobacco has an exciting opportunity for a NPI Senior Deployment Manager in Sunway Geo, Sunway City. The incumbent will be responsible for managing the operational delivery and project management within the New Product Introduction (NPI) function operated by GBS. Also, team lead for NPI Manager (G34) / Executive (G33). Responsibilities

Ensure On-Time and In-Full (OTIF) delivery of all basic and sophisticated projects with high proficiency, leading sophisticated projects independently with minimal direct supervision. Provide NPI updates and reports, ensuring team alignment on NPI readiness and daily direction setting. Lead end-to-end NPI deployment projects according to pre-determined important metrics. Develop, monitor, and lead comprehensive project plans with input from functional experts. Provide the Product Development Team (PDT) with clear project status visibility. Facilitate informed decision-making for Commercial Business Partners, including brands. Clearly communicate NPI-related project costs to budget holders, including tooling, trials / MQS, and warehouse management system (WMS) write-offs. Apply effective tools, such as Z2 planning, to drive WMS write-off reduction. Collaborate with stakeholders at all levels to develop aligned plans, resolve project issues, and secure vital support for project delivery with appropriate visibility. Establish, lead, and empower cross-functional teams to ensure successful project delivery and cultivate collaboration within and across teams, functions, and end-markets. Maintain effective working relationships with Commercial business partners and the NPI Community, including Product Development, Product Assurance, Packaging Development, SCIP, Quality, Factory, and Regional NPI. Ensure compliance with GBS frameworks and local data privacy, security, and internal control regulations for the markets served. Actively participate in continuous improvement activities, supporting the Process Owner and Delivery Excellence teams. Lead, develop, mentor, and empower team members to improve the performance of the function and build team capability. What are we looking for?

Comprehensive understanding of end-to-end processes for Product Lifecycle Management (PLM) and New Product Introduction (NPI). Minimum of 6 years of dynamic experience in the operational delivery of these services, ideally in end markets or a shared service center. Bachelor's degree in a related field or an equivalent combination of education and experience. Experience in Operations (manufacturing or supply chain) is an added advantage. Excellent communication, people management, and change management skills, with the ability to manage relationships professionally. Solid understanding of supply chain principles, core processes, and systems. Flexibility to adjust working style in a constantly changing business environment. Independent and proactive, with strong troubleshooting skills. Leadership qualities to champion and guide new ways of working. Detail-oriented with a hands-on, can-do attitude. Disciplined in paperwork and records management to ensure auditable projects and deliver results under tight and stressful timelines. What we offer you?

We offer a market leading annual performance bonus (subject to eligibility) Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives Your journey with us isn’t limited by boundaries; it’s propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn’t just a statement – it’s a reality we’re eager to build together. Seize the opportunity and own your development; your next chapter starts here. You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills We prioritise continuous improvement within a transformative environment, preparing for ongoing changes Why join BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions. Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals. We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce. Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here. If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.

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