UQA Manager

Underwriting Quality / Audit Manager

General Description Of The Position

The purpose of the Underwriting Quality Manager is to determine adherence to the AIG Underwriting Control Framework. This includes adherence to the underwriting authority, underwriting guidelines, procedures and rules, AIG Corporate, AIG CUO or Product Specific standards and policies as they relate to Auto, Personal Property, SME and Service Programs Products across all legal entities. Review underwriting quality, pricing compliance, portfolio management utilization, management controls and provide senior management with commentary on the overall underwriting, go-forward critical profitable growth plans and improved control on the legacy book and financial health of the entity being reviewed. Leverage underwriting audits for capability assessments of operations in light of Product strategic business plans. The Underwriting Quality Audit Manager will also provide support to the Global Head of Underwriting Audit with local industry knowledge and support training initiatives. In addition, the Underwriting Quality Audit Manager will support the Global Product and Underwriting Governance team on project initiatives from time to time.

Major Responsibilities Of The Position

Financial / Strategic

• Conduct audits annually across all legal entities / portfolios. Undertake pre-audit work, use audit tools, discuss audit ratings and findings in wrap-up meetings; review critical findings and recommendations with Audited Entity, Country, Regional and Global Product team; prepare reports; vet action plans.
• Continued evaluation and focus on unusual underwriting exceptions and volatile business.
• Conduct 12 - 18 audits annually. Ensure release of Reports are within benchmark timeframe.
• 10% to 20% of the role is working in conjunction with the Global Head of Underwriting Audit on various underwriting and governance related initiatives.

Operational

Organizational

Specific Requirements / Skills To Exhibit

Experience

Enjoy Benefits That Take Care Of What Matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area

UW - Underwriting

AIG Malaysia Insurance Berhad

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