Hytech Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Responsibilities
- Provide front‑line support to customers via live chat, phone, and email.
- Answer queries and resolve client issues regarding our products, platforms, and promotions.
- Address customer feedback and complaints professionally.
- Record and update customer data and other relevant information when necessary.
- Support documentation / administrative needs within the department and translate customer announcement notices.
Qualifications and Requirements
Bachelor's degree in business study or any related field.The ability to work as part of a team.Strong analytical and problem‑solving skills.Excellent administrative and organizational skills.Must speak Portugese.Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Customer Service
Industries
Desktop Computing Software Products and IT System Custom Software Development
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