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E-commerce Executive

E-commerce Executive

Cambert (M) Sdn BhdSubang Jaya, Selangor, Malaysia
15 hours ago
Job description

Overview

We are seeking a highly motivated and strategic E-Commerce Executive to drive our online business growth across multiple platforms. This role will be responsible for managing the e-commerce team, developing sales strategies, optimizing online stores performance, expanding and developing online-exclusive products, and ensuring seamless customer experiences. The ideal candidate has strong leadership skills, hands-on marketplace knowledge (Shopee, Lazada, TikTok Shop, etc.), and a data-driven mindset to achieve revenue and brand-building objectives.

Key Responsibilities

  • Team & Operations Management – Lead and mentor the e-commerce team (content, operations, customer service, performance marketing).
  • Ensure smooth day-to-day operations of all online platforms.
  • Monitor team KPIs, provide training, and improve productivity.
  • Develop and implement e-commerce strategies to achieve sales and profitability targets.
  • Plan and execute online campaigns, promotions, and partnerships.
  • Expand presence across relevant digital channels and marketplaces.
  • Develop and expand the business of online-exclusive products.

Platform Management

  • Manage all the brand stores on Shopee, Lazada, TikTok Shop, and other platforms.
  • Ensure product listings, pricing, and content are accurate and optimized.
  • Coordinate with platform account managers to maximize visibility and promotional opportunities.

    • Marketing & Performance

  • Work with marketing team to align digital campaigns and brand messaging.
  • Oversee marketplace ads, affiliate, and influencer activities to drive traffic and conversion.
  • Analyse customer behaviour and recommend initiatives to improve engagement and retention.

    • Analytics & Reporting

  • Track sales performance, ROI, and campaign results.
  • Provide regular business reports with insights and recommendations.
  • Stay updated with e-commerce trends and competitor activities.

    • Requirements

  • Bachelor’s degree in Business, Marketing, E-Commerce, or related field.
  • Minimum 3–5 years of experience in e-commerce role.
  • Strong knowledge of Malaysia’s e-commerce landscape (Shopee, Lazada, TikTok Shop).
  • Proven track record of driving sales growth and campaign success.
  • Analytical, data-driven, and detail-oriented.
  • Excellent leadership, communication, and problem-solving skills.
  • Fluent in English and Bahasa Malaysia; Mandarin is an advantage.
  • Candidate with science background will be advanced advantage.

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