Overview
We are seeking a highly motivated and experienced Sales Manager to lead and grow our customer base in the freight forwarding and logistics industry. The ideal candidate will have strong industry knowledge, a proven sales track record, and the ability to build and lead a high-performing sales team. This is a strategic role focused on acquiring new business, nurturing key accounts, and driving overall revenue growth.
Responsibilities
Acquire new customers through a structured and rigorous prospecting cycle to achieve profitable revenue targets.
Maintain strong relationships with clients under a Key Account Management model, ensuring long-term partnership and customer satisfaction.
Develop and implement strategic sales initiatives aligned with company goals to expand market share.
Conduct face-to-face sales meetings, deliver presentations, and communicate effectively with potential and existing clients.
Prepare and deliver customized, solution-based proposals that address specific customer logistics needs.
Source competitive rates from shipping lines, transportation providers, warehouses, and overseas agents. Prepare accurate quotations and follow up on sales leads.
Monitor shipment arrangements independently and ensure timely, efficient delivery.
Respond promptly and professionally to customer inquiries and resolve issues effectively.
Work closely with internal teams including operations, finance, and customer service to support seamless service delivery.
Perform any other tasks as assigned by the Department Head or Management.
Qualifications
Working Hours
Monday to Friday (5 working days per week)
Seniority level
Employment type
Job function
Industries
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Sales Manager • Shah Alam, Selangor, Malaysia