Sales Executive (JB / KL)

To build stronger relationships with all potential agents in order to maximize client satisfaction and customer satisfaction rating.

Managing and resolving agents' and corporate customers' complaints and issues.

Conducting periodical site visits to the agents' outlets to conduct head count and mystery shopper tests.

To monitor, review, and ensure that amounts due to or from agents are accurate.

Assist the manager in all possible ways to help grow the business and accomplish all defined goals, while ensuring exceptional client service.

Assist the manager in managing and conducting ongoing periodic reviews of the agents' and corporate customers' performance.

Assist the manager in organizing, managing, and coordinating marketing activities and events for the division and ensure all such activities and events are supported by the necessary sales and marketing material and other related material.

Assist the manager in setting sales targets for agents and ensuring the agents achieve the sales target.

Maintain trusting relationships with agents and colleagues.

Reporting to the manager on all issues concerning the agents.

Coordinate with other departments to ensure compliance with established policies.

Any other tasks, project, or ad-hoc duties that may be assigned by HOD or the management.

Job Requirements :

Minimum diploma or degree in any field, with preference given to candidates in business, management, marketing, or international business.

Experience in the financial or retail industry will be an added advantage.

Proficiency in both Bahasa Malaysia and English is essential.

Ability to work independently, demonstrating self-motivation and initiative.

Proven portfolio management skills with the ability to optimize client satisfaction.

We are one of the reputed money-transfer and exchange services in Malaysia and the only 'Class A & D' licensee in the Southern Region, which is granted by the Central Bank. To date, we have over 130 outlets nationwide. We are in the midst of expansion, thus we are looking for young and energetic candidates to join us as part of our team.

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