Agency Trainer, Assistant Manager

Job Function :

• Business Coaching and Mentoring - Trainer has the knowledge and understanding of process for coaching and mentoring while creating an open, trusting and positive relationship with agency force.
• Agency Management - Manages the agency by having the best practices for, training, recruitment, performance management and makes the agency goals sharable to everyone.
• Project Owner for Social Media Programmes and Mobile Apps.
• Project Management - Develop and manage a details project schedule and work plan
• Project Analytics - Provide project updates on a consistent basis about strategy, adjustments and progress.
• Promotes learning transfer - The trainer uses a variety of strategies and tactics to promote learning transfer to the job before, during and after the course.
• Recommends course modifications - The trainer assesses the effectiveness of a course and makes specific recommendations for course changes to the course designer and training manager.
• Facilitates Activities - the trainer sets up the activity by giving clear directions, group participants, and draws learners' reactions and learning points from the participants. The trainer help the participants apply what is learned from these activities.

Key Duties & Responsibilities