Key Account Manager / Assistant Manager

Job Description

About Us :

Kian boasts a rich 40-year history as a trailblazer in the furniture industry, specializing in providing top-tier furniture solutions for QSR / F&B giants such as McDonald's, KFC, Pizza Hut, Burger King, and more. Our proven track record is a testament to our commitment to excellence, innovation, and client satisfaction. At Kian, we pride ourselves on fostering a culture of teamwork, collaboration, and continuous improvement.

Job Overview :

We are seeking a dynamic and results-driven Key Account Manager to join our esteemed team at Kian. As a Key Account Manager , you will play a pivotal role in maintaining and expanding relationships with key QSR / F&B’ clients, leveraging our 40 years of industry expertise.

For successful management of client, this position requires close collaboration with the sales processing team in China for efficient order processing and coordination with the Research and Development (R&D) team for product development and cost optimization.

Key Responsibilities :

1. Client Relationship Management :

• Cultivate and nurture enduring relationships with key QSR / F&B clients, aligning with Kian's tradition of client satisfaction.
• Act as the primary liaison for key accounts, addressing inquiries, and ensuring seamless communication between clients and Kian.

2. Sales and Business Development :

Exceed sales targets for key accounts, utilizing Kian's extensive track record and industry knowledge.

Collaborate closely with the sales processing team in China for efficient order processing and timely delivery.

3. Strategic Planning :

Work collaboratively with cross-functional teams, including the R&D team, to develop strategic account plans and ensure alignment with organizational goals.

Engage in product development discussions and cost optimization initiatives in coordination with the R&D team.

4. Forecasting and Reporting :

Provide accurate sales forecasts and reports, contributing to data-driven decision-making.

Analyze sales data, identify trends, and collaborate with relevant teams to optimize performance.

5. Negotiation and Contract Management :

Lead negotiations with clients, ensuring mutually beneficial agreements.

Oversee contract compliance, adhering to Kian's commitment to transparency and fairness.

Benefits :

Opportunities for professional development and career advancement within Kian's collaborative and innovative culture.

If you are from Furniture or any related industry (Architecture & ID) plus you're a team player passionate about building and maintaining client relationships and contributing to the success. We invite you to apply for the Key Account Manager / Assistant Manager position at Kian. Join us on our journey to redefine excellence in the restaurant furniture sector and add value to our organization through your expertise and collaborative spirit.

Employment Type :

Full time

Location :

Based in Shah Alam

Salary Range :

Negotiable

For further information, our company's core purpose is

Better Me, Better We, Better World".

With this, we take our staff's growth and development very seriously.

With our betterment of each one of us. we then can contribute better to our teams and then to the community around us.

With this, we constantly have internal weekly training, internal leadership development programs as well as events that help us contribute back to our society.