This job offer is not available in your country.
Customer Service QA (Mand Eng, Johor)
Agensi Pekerjaan JobScoper Sdn. Bhd.Iskandar Puteri, Johor, Malaysia2 days ago
Job descriptionDiploma / Degree holder, or above. Proficient in English (B2 CEFR or higher) and fluent in Mandarin or Cantonese (spoken). Minimum 1 year of QA experience, ideally in e-commerce / marketplace within a BPO. Strong communication, logical thinking, and problem-solving skills. Organized, adaptable, able to work under pressure, and a fast learner with minimal supervision. Willing to work rotational shift. 5 working days Allowance Provided EPF and SOCSO Annual Leave and Sick Leave
This range is provided by Agensi Pekerjaan JobScoper Sdn. Bhd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Responsibility
- Ensure associates’ transactions comply with client guidelines and quality standards.
- Conduct QA evaluations, root cause analysis, and provide regular reports.
- Identify performance trends, training needs, and improvement opportunities.
- Collaborate with Operations Managers and Team Leads on quality initiatives.
- Act as SME and escalation point for QA processes, issues, and resolutions.
- Support continuous improvement projects through coaching, feedback, and action planning.
Job Requirements
Job Benefits
#J-18808-Ljbffr
Create a job alert for this search
Customer Service • Iskandar Puteri, Johor, Malaysia
Related jobs
Join a dynamic team as a Customer Service Executive, where you'll be the first point of contact for clients, providing timely support and solutions through calls, chats, and emails.This role offers...Show moreLast updated: 6 days ago
Perform maintenance, repairs, and inspectionsin accordance with safety regulations and company standards.Collaborate with the service team to address customer needs and enhance service delivery.Dia...Show moreLast updated: 30+ days ago
- Promoted
QA Engineer - Customer Quality (Electronics MFG / Loyang Area) - Islandwide, SG
TEMPSERV PTE. LTD.Islandwide, SG Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liai...Show moreLast updated: 4 days ago
- Promoted
Service Engineer ( MDF) - CANON SINGAPORE PTE. LTD.
CANON SINGAPORE PTE. LTD.Islandwide, SG Provide servicing on customers’ Multi-Function Devices in accordance with the procedures indicated inside the service manual.
Take ownership of designated Multi-Function Devices and to ensure all ...Show moreLast updated: 4 days ago
Customer Service Executive - Cantonese Speaker - Johor Bahru
Arvion ServicesJohor Bahru, Johor, MalaysiaQuick Apply
- Promoted
QA Engineer - Customer Quality (Electronics MFG / Loyang Area) - TEMPSERV PTE. LTD.
TEMPSERV PTE. LTD.Islandwide, SG Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liai...Show moreLast updated: 4 days ago
- Promoted
QA Engineer - D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG
AKRIBIS SYSTEMS PTE. LTD.D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG Quality Control & Inspection : .Perform detailed QC buy-off inspections of precision-engineered parts, assemblies, or systems at various stages of production, utilizing industry-standard inspecti...Show moreLast updated: 4 days ago
- Promoted
Senior QA Engineer (Medical) - D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG
RN CARE PTE. LTD.D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG In charge of establishing the process and work in the team to implement risk management best practices in projects.Implement and maintain the office's ISO 13485 and IEC 62304 compliant quality mana...Show moreLast updated: 7 days ago
- Promoted
Service Engineer - CF GLOBAL TECHNOLOGIES PTE. LTD.
CF GLOBAL TECHNOLOGIES PTE. LTD.D14 Geylang, Eunos, SG CF Global Technologies Pte Ltd is a subsidiary of Chong Fong Engineering with footprints in Singapore, Malaysia, Thailand and China.
We are providing engineering services in terms of.We are currentl...Show moreLast updated: 4 days ago
Service Engineer- Malaysia (0071 August 2025)
Royal Ocean MarineJohor Bahru, Johor, MYQuick Apply
- Promoted
Service Engineer - D03 Queenstown, Tiong Bahru, SG
S+G PTE. LTD.D03 Queenstown, Tiong Bahru, SG To troubleshoot Instrument, Field sensor & transmitters.To troubleshoot PLC system PLC program, hardware and wiring, troubleshooting system error.
To perform Testing & Commissioning of Instr...Show moreLast updated: 1 day ago
- Promoted
Customer Service (Eng Bahasa) Johor
Agensi Pekerjaan JobScoper Sdn. Bhd.Iskandar Puteri, Johor, Malaysia Customer Service (Eng Bahasa) Johor role at Agensi Pekerjaan JobScoper Sdn.Location : Johor Baharu, Johore, Malaysia.Compensation details are based on skills and experience.Your actual pay will be d...Show moreLast updated: 2 days ago
- Promoted
Customer Service Team Lead (Mand Eng - Johor)
Agensi Pekerjaan JobScoper Sdn. Bhd.Iskandar Puteri, Johor, Malaysia Customer Service Team Lead (Mand Eng - Johor) role at Agensi Pekerjaan JobScoper Sdn.Job title : Customer Service Team Lead (Mand Eng - Johor).
Lead, mentor, and develop a high-performing team.Set go...Show moreLast updated: 5 days ago
- Promoted
Service Engineer - JB, Malaysia
Convergint Asia PacificJohor Bahru, Johor, Malaysia Convergint is a leading global systems integrator dedicated to achieving service excellence.Our collaborative approach with partners and manufacturers enables us to provide a wide array of solution...Show moreLast updated: 30+ days ago
- Promoted
QA Engineer - Customer Quality (Electronics MFG / Loyang Area)
TEMPSERV PTE. LTD.Islandwide, SG Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liai...Show moreLast updated: 4 days ago
- Promoted
- New!
Mandarin / Cantonese QA (Customer Service) - Johor
Agensi Pekerjaan JobScoper Sdn. Bhd.Iskandar Puteri, Johor, Malaysia Ensure associates’ transactions comply with client guidelines and quality standards.Conduct QA evaluations, root cause analysis, and provide regular reports.
Identify performance trends, training ne...Show moreLast updated: 9 hours ago
- Promoted
Customer Service | Johor Bahru | Salary Up to RM4k
Hirehub Management Sdn. Bhd.Johor Bahru, Johor, Malaysia Customer Service | Johor Bahru | Salary Up to RM4k.Job Openings Customer Service | Johor Bahru | Salary Up to RM4k.About the job Customer Service | Johor Bahru | Salary Up to RM4k.Since they establ...Show moreLast updated: 30+ days ago
- Promoted
Service Engineer
CF GLOBAL TECHNOLOGIES PTE. LTD.D14 Geylang, Eunos, SG CF Global Technologies Pte Ltd is a subsidiary of Chong Fong Engineering with footprints in Singapore, Malaysia, Thailand and China.
We are providing engineering services in terms of.We are currentl...Show moreLast updated: 4 days ago
- Promoted
Customer Service Engineer
ASMPT SINGAPORE PTE. LTD.D27 Yishun, Sembawang, SG Perform installation, retrofit, startup, inspection, and maintenance of semiconductor equipment.Lead equipment trial runs, investigative tests, repairs, and overhauls.
Troubleshoot complex hardware,...Show moreLast updated: 4 days ago
- Promoted
Customer Service Engineer (Open to no experience, Central) - JL - D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG
PASONA SINGAPORE PTE. LTD.D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG Position : Customer Service Engineer ( Job ID : 19826).AWS + Variable Bonus + Fixed Bonus.Open to future business trip opportunity.
Company : Semiconductor Equipment Manufacturing.Location : Central (Ap...Show moreLast updated: 12 days ago