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Customer Service | Johor Bahru | Salary Up to RM4k
Hirehub Management Sdn. Bhd.Johor Bahru, Johor, Malaysia30+ days ago
Job descriptionHigh school diploma or equivalent; college degree preferred. Previous customer service experience is a plus. Strong communication skills, both written and verbal. Excellent problem-solving abilities and attention to detail. Ability to multitask and work in a fast-paced environment. Proficiency in computer skills and familiarity with CRM software is desirable. Positive attitude and willingness to learn and grow in a dynamic team environment. Proficiency in Mandarin is advantageous.
Customer Service | Johor Bahru | Salary Up to RM4k
Job Openings Customer Service | Johor Bahru | Salary Up to RM4k
About the job Customer Service | Johor Bahru | Salary Up to RM4k
Company Background :
Our Client is a prestigious beauty company nestled in the vibrant district of Johor Bahru Midvalley .
Since they establishment, they have been at the forefront of the beauty industry, offering a wide array of premium beauty products and services to our discerning clientele.
Job Description :
- Providing introductory information to prospective and new customers
- Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
- Following up with clients or customers by phone or email to check that theyre still satisfied with their purchases and services
- Letting patrons know about additional products or services that might benefit them
- Determining the quickest, most effective ways to answer a clients or customers questions
- Escalating queries and concerns, when necessary
- Troubleshooting common issues with products or services
- Working with management to find appropriate solutions to problems
Job Requirements :
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