Overview
This job is all about helping customers with their questions and concerns about our products. You might like this job because you get to make people\'s day better by providing excellent service and solving their issues!
Responsibilities
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company\'s products.
- Exceeding customer expectation in terms of customer service & accurate information.
Job Requirements
Able to communicate in Mandarin and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.Ability to read and write Cantonese will be a plusSPM leavers and fresh graduate who are interested are also encouraged to apply – Full Training Provided.High Basic Salary + Allowances (KPI)EPF / SOCSOAnnual & Medical LeaveFun and excited working environmentQuarterly staff recognition and appreciationOffice located nearby shopping malls and housing area - easy access from public transportCareer Path : You will have the opportunity to climb the corporate ladder to a managerial role in the future.Skills
Customer ServiceProblem SolvingEffective CommunicationTelephone SkillsWell Being
Annual Leave, Medical Leave for your well-being is provided!
Training & Development
You will be given opportunities to enhance your professional and personal development
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