Delivery Lead

Overview

Delivery Lead – HSBC Recruitment

International Wealth and Premier Banking (IWPB) Global Transformation Delivery Lead plans, mobilises and directs projects of high complexity and scale from project definition to closure. They are responsible for the end-to-end planning and delivery of one or more projects, proactively balancing scope, schedule, budget, risks, team, outcomes and benefits. Projects can be standalone or form part of a programme. They are responsible to support IWPB in delivering business outcomes through successful project / programme delivery. They work closely with the Business, Product Owners, Technologies, Programme Managers and Global Portfolio Management Office to ensure alignment of their project with the wider change portfolio and the Group Strategy, Values and Behaviours.

What you’ll do

Delivery Leads will often play a people / team management role within the projects / programmes they work on. As members of the IWPB Global Transformation management team, they will also have line management responsibility for a group of more junior resources within their resource pool (as related to their job family). Alongside project delivery responsibilities, the Delivery Lead may have a line responsibility for a pool of Transformation staff (Delivery Managers / Business Analysts / PMO) on people management, performance management, resource management and professional development.

Responsibilities

• Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering delivery approach, milestones, dependencies, requirements and scope, effort and resources, budgets and quality.
• Ensures baselined scope, requirements, benefits, schedule and budget are managed according to HSBC Change Framework. Identifies and intervenes where there is slippage and variance from plan.
• Plans and analyses costs, tracks operating and capital spend, and reports against the financial business case commitments.
• Oversees tracking of project risks / issues / dependencies, assesses impact on benefit realisation and takes action to minimise impact; challenges and removes obstacles.
• Influences and collaborates with stakeholders to drive the right project outcomes. Represents the project team in prioritisation discussions and gains buy-in for risk mitigation and contingency plans.
• Obtains sponsor and stakeholder buy-in to plans, key commitments and changes against baseline as they arise. Secures sign-off for deliverables, closes projects formally, measures stakeholder satisfaction and captures feedback. Documents key learnings for Global Change Delivery methodologies and best practice.
• Articulates targeted benefits to stakeholders and shares responsibility for benefits realisation. Manages the business sponsor to ensure project deliverables are met.
• Plans and manages the implementation of the change to realise business benefits and ensures a smooth transition from current to target state. Ensures readiness of the organisation and change audiences.
• Works closely with delivery partners on planning, design and estimating, coordinating dependencies between teams and other projects / programmes. Sets pace and operating rhythm, driving a culture of achievement and removing barriers to success.
• Promotes pace and energy within the team and leads by example.

Operational Performance

Capability and People Development

Requirements

Knowledge

Experience

Capabilities

Note : This description reflects the responsibilities and requirements for the Delivery Lead role within HSBC Recruitment and International Wealth and Premier Banking (IWPB) Global Transformation. It is not intended to include unrelated postings or boilerplate beyond the scope of this job description.

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