Retail Manager

Job Responsibilities :

• Oversee the day-to-day operations of the store, ensuring smooth functioning and high levels of customer satisfaction.
• Lead and manage the retail team, including hiring, training, scheduling, and performance evaluations.
• Develop and implement sales strategies to achieve revenue targets and maximize profitability.
• Monitor inventory levels, ensure timely stock replenishment, and manage stock control processes.
• Maintain store visual merchandising standards to attract customers and enhance the shopping experience.
• Address customer complaints and feedback professionally to ensure positive resolutions.
• Analyze sales reports and data to track performance, identify trends, and plan improvements.
• Ensure compliance with company policies, procedures, and local regulations.
• Coordinate with suppliers, vendors, and the head office to manage store needs.
• Oversee cash handling, sales transactions, and financial reporting for accuracy and security.
• Plan and execute promotions, marketing campaigns, and events to boost store traffic.
• Ensure a safe, clean, and organized store environment for staff and customers.
• Foster a positive and motivating work environment to build team morale and productivity.

Requirements :

Benefits :

Qualifications :

Primary / Secondary School / SPM / O Level, Higher Secondary / STPM / A Level / Pre-U, Professional Certificate, Diploma / Advanced / Higher / Graduate Diploma, Bachelor's Degree / Post Graduate Diploma / Professional Degree.

About Us :

Welcome to ATOZ MANAGEMENT HOLDINGS, a visionary holdings company dedicated to delivering excellence and innovation across industries. As the proud parent of two thriving subsidiaries shop.atoz.my, our premier e-commerce platform, and ATOZ SHOP, our trusted convenience store chain, we aim to provide diverse and high-quality solutions to meet the needs of modern consumers.

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