Client Account Manager

Mercury Technology Consultancy Sdn Bhd – Penang

We are looking for a dedicated and proactive Client Account Manager to manage key client portfolios and support their business growth. This role is ideal for someone who enjoys communication, strategic thinking, and relationship management — and wants to build a career in the online software solutions industry.

You will act as the main bridge between clients and our internal teams — managing product updates, reviewing performance, and providing insights to help clients optimize results.

✨ If you are passionate about client success, detail-oriented, and eager to work in a dynamic digital environment, we’d love to meet you.

About the Role

We are looking for a dedicated and proactive Client Account Manager to manage key client portfolios and support their business growth. This role is ideal for someone who enjoys communication, strategic thinking, and relationship management — and wants to build a career in the online software solutions industry.

You will act as the main bridge between clients and our internal teams — managing product updates, reviewing performance, and providing insights to help clients optimize results.

✨ If you are passionate about client success, detail-oriented, and eager to work in a dynamic digital environment, we’d love to meet you.

Key Responsibilities

Client Relationship Management

• Build and maintain strong, long-term relationships with key clients.
• Serve as the main point of contact via email and online platforms.
• Ensure clients receive timely updates and proactive support.

Performance & Growth Management

Reporting & Data Management

Cross-Team Collaboration

What We’re Looking For

Why Join Us?

Learn more about us :

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