Customer Service Executive - Mandarin Speaker - Petaling Jaya

Job Overview :

As a Customer Service Executive, you will serve as a liaison between our company and customers, resolving issues and providing accurate product / service information.

This is an exciting opportunity for Mandarin speakers to build a rewarding career in customer service.

What You Will Do :

• Handle inbound and outbound calls, emails, and service requests
• Provide

first-level troubleshooting and dispatch engineers for hardware-related issues

What Makes You A Good Fit :

Must have SPM or equivalent qualification

Must be able to read and speak in Mandarin

Must be able to speak in English fluently

Must be able to commute to Ara Damansara

Must be able to work on rotational shifts (no night shift is required)

What We Offer :