Assistant Housekeeping Manager - Hyatt House Kuala Lumpur, Mont Kiara

Overview

Hyatt House Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Position : Assistant Housekeeping Manager - Hyatt House Kuala Lumpur, Mont Kiara

The Hyatt House Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt House is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

Responsibilities

• Contributes to the hotel’s commitment to high quality guest service and teamwork; maintains high standards of excellence.
• Maintains the cleanliness of assigned guest rooms.
• Supports and trains Hosts-Housekeeping on cleaning of rooms, handling laundry equipment, and related tasks.
• Prepares daily and weekly work schedules reflecting business needs and key performance indicators.
• Conducts checks on rooms, pool area, gym, meeting rooms, public areas, guest washrooms, F&B outlets and back of the house.
• Coordinates and inspects with Engineering and Contractors on work carried out by Contractors (e.g., rooms, linen delivery, guest laundry, uniforms, laundry handling).
• Ensures meeting rooms and toilets are clean before the start of functions.
• Plans and schedules periodic works such as blocking and releasing out-of-order rooms, carpet shampooing, corridor cleaning, lobby buffing and high dusting.
• Manages Lost and Found items storage, ensuring proper recording and handling per policies and procedures.
• Works to drive hotel revenue and supports the growth of the hotel (teamwork and multi-tasking in a fast-paced environment).
• Other duties as assigned consistent with role and hotel needs.

Qualifications

Employment details

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2 weeks ago

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