Associate, Sales Development (Hardware Sales)

Associate, Sales Development (Hardware Sales)

Webhelp Federal Territory of Kuala Lumpur, Malaysia

Overview

Associate, Sales Development position focusing on hardware sales. Location : Kuala Lumpur, Malaysia (KL Office located at Menara TRX). Onsite role.

Responsibilities

• Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)
• Identify leads and conduct lead management
• Successful execution of permanent and segment specific telemarketing campaigns
• Ensure a good level of understanding and knowledge of products and services, improving and maintaining knowledge to address customer queries accurately
• Answer product inquiries via phone, chat and email following policies and procedures
• Generate quality leads following the company sales qualification process
• Gather client feedback and business pains to provide appropriate solutions
• Provide full support to clients following protocols focusing on quality standards
• Give accurate information to customers while maintaining a professional and courteous attitude
• Input accurate information into the customer management system to properly initiate the sales process
• Meet and exceed established sales goals
• Refer clients to appropriate teams or escalate concerns beyond the scope of support; monitor and update client requests

Knowledge Management

Training and Development

Requirements (MUST HAVE)

Other information

Privacy and Information security

Seniority level

Employment type

Job function

Industries

#J-18808-Ljbffr