Deal Support Specialist - Advanced

Location : Kuala Lumpur

Function : HV Sales Operations

Requisition ID : 1032004

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Global Deal Desk

The role

The Configuration Strategist provides pre-sales configuration support within a DOC team for direct and T1 / T2 indirect business in APAC. Maintains an expert level knowledge of HITACHI VANTARA solutions and technical configuration requirements to satisfy customer needs. Works closely with field sales and other DOC personnel (Pricing Strategists, PMO) to achieve responsiveness and configuration accuracy meeting agreed SLA’s.

What you’ll bring

Bullet points – 10 max)

• Bachelor’s degree in Computer Science or related field is preferred.
• 3~5 years’ experience directly related to IT systems and data storage issues.
• Prior SE experience is preferred.
• Must have strong background in supporting field sales personnel.
• Thorough knowledge of storage industry and customer requirements.
• Must have excellent understanding of HITACHI VANTARA products and configuration requirements coupled with a full understanding of HITACHI VANTARA sales support tools (e.g. CPQ & SalesForce).
• Learning through on-going training provided by the company and also by self-learning
• Ability to effectively communicate and share information with peers and all levels of the organization.
• Self-motivator who demonstrates drive and initiative.
• Language capability in English. Other languages also appreciated.

About us We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-GL1

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.  Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.