Operational Specialist

Operations Specialist (GTM Operations, Reporting & Enablement)

Hybrid mode

Basic salary : RM5500 – RM6000 per month

About the Role

We’re looking for a highly organized and data-driven Operations Specialist to support our Go-To-Market (GTM) operations, reporting, and enablement functions.

In this role, you’ll be the backbone of our GTM team – ensuring sales, marketing, and partnership activities run efficiently, guided by accurate data, standardized processes, and actionable insights.

You’ll collaborate cross-functionally to optimize workflows, improve reporting accuracy, and enable teams with the tools and training they need to execute effectively.

Key Responsibilities

• Streamline GTM workflows, systems, and data to improve operational efficiency.
• Manage and analyze data related to territories, accounts, targets, and performance.
• Build and maintain dashboards and reports to monitor KPIs and business metrics.
• Partner with sales, marketing, and business units to align GTM activities and processes.
• Identify operational bottlenecks and recommend process improvements or new tools.
• Support training and enablement initiatives to ensure smooth adoption of GTM processes.
• Maintain strong data governance and ensure reporting accuracy across platforms.

Qualifications

Seniority Level

Employment Type

Job Function

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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