Overview
We are looking for an experienced ServiceNow Administrator to manage, maintain, configure, and optimize our ServiceNow platform daily.
Job Title : ServiceNow Administrator
Working hours : Monday - Friday, 9am - 6pm (Hybrid)
Employment Type : 1 year fixed term third party contract
Responsibilities
- Platform Management : Ensure the stable operation of our ServiceNow instance, including upgrades, patches, and performance optimization.
- Configuration & Development : Configure and customize ServiceNow modules based on business needs, and develop related functionalities (e.g., workflows, scripts, reports).
- Support & Training : Provide technical support and training to internal users, and create relevant documentation.
- Continuous Improvement : Identify and implement platform enhancements to boost efficiency and user experience.
Qualifications and Skills
At least 1 year of ServiceNow administration or development experience.Certifications Preferred : ServiceNow Certified System Administrator (CSA) or related certifications are a plus.Problem-Solver : Excellent analytical and troubleshooting abilities.Collaborative : Strong communication and teamwork skills.Able to communicate effectively in Mandarin and English (to support counterparts from China).Bonus Points
Experience with ServiceNow integrations.Application Questions
Which of the following statements best describes your right to work in Malaysia?What's your expected monthly basic salary?Which of the following types of qualifications do you have?Which of the following languages are you fluent in?How much notice are you required to give your current employer?How many years' experience do you have as a ServiceNow Administrator?What's the highest level of ITIL qualification you have completed?Which of the following programming languages are you experienced in?Note : To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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