Technical Engineer

Overview

Responsibilities and requirements for a position in IT / telecommunication environment with focus on system and application installation, configuration, testing, and support in contact centre, back office, CRM, networking or digital channel communications.

Responsibilities

• Install, configure, testing and implement system and application in contact centre and back office environment, CRM or networking or digital channel communication.
• Conduct first level troubleshooting to resolve issues.
• Assist in case escalation to product principal while ensuring minimal disruption to operations and maintaining high quality standards.
• Support network infrastructure, daily system operation check, schedule backup and server accordingly.
• Assist customers in patch updates, prepare and submitting project requirement and reports.
• Coordinate job requests and update the project manager on all related project matters.
• Ensure all the required project documentation is performed accordingly.

Additional Requirement

Interest candidate please e-mail your latest resume with photo to .

Job Info & Requirement

Salary & Other benefits

Other Benefit (Optional) Allowance include;- Petrol- Mobile- Transportation- Medical- Eyewear

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