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AVP - OTC Derivatives Operations, Settlements
Standard Chartered BankBukit Jalil, Kuala Lumpur, Malaysia1 day ago
Job descriptionDelivered processing standards and expectations for FXMM operations team Manage one or multiple processes and in addition to selected projects Manage stakeholders' negotiation and decisiveness Assess and offers solution in addressing confirmation / settlement related issues. Provide sign-off for DOI to ensure updating of process procedures. Manage daily performance related to pre-settlement activities of operations processes Coordinate with internal and external clients to assess service quality and identify areas for improvement To facilitate treasury operations for FXMM asset classes in a prompt and efficient manner Able to articular the various product and End-to-end operation processing for Foreign Exchanged and Money Market products. Ensure KPI , CST, and SLA can be meet Ensure recon breaks is resolved on timely manner Ensure timely resolution of internal & external customer queries. Investigation on GL Suspense and Nostro accounts' imbalances Gatekeeper for High Value Settlements Ensure updating of desk operating procedures Identify errors and omissions resulting from routine process actions and able to investigate & promptly resolve GL Suspense and Nostro accounts' imbalances & breaks. Target to decrease processing errors, both internal and external Ensure audit and risk control measures for BAU procedures and processes are adhered to. To ensure processes in compliance to the group standard Report any suspicious trades in accordance to the Anti-Money Laundering Policy Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Standard Chartered Bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Ensure processes are complying to the group standard. Ensure fast turnaround time in responding to queries raised by parties within or outside the bank Define adequate and non-toxic delegation of matrix for the team Leading as functional expertise or acting as process owner
RESPONSIBILITIES
Strategy
- Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
- Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
- Involve in capacity planning of determine the production capacity needed in a day to meet the changing demands of job allocation
- Implement business plans, policies, and procedures that offer solutions and cost saving opportunities
- Organizes leave coverage to ensure adequate resources for work continuity in dept.
- Develop and implement business initiatives, client solutions, or projects affiliated with in-country
- Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
Business
Processes
Risk Management
Governance
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Settlement Operation • Bukit Jalil, Kuala Lumpur, Malaysia
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