The HR & General Affairs Manager plays a critical role in overseeing all HR and general affairs operations within the local subsidiary, supporting both the head office and retail locations. Key responsibilities include recruitment, labor relations, payroll and benefits administration, compliance with labor laws, and office management.
Key Responsibilities
Human Resources (HR) Tasks
- Recruitment & Onboarding : Manage the full recruitment cycle and ensure smooth onboarding for both head office and retail staff.
- Labor Relations : Handle employee consultations, conflict resolution, and disciplinary actions.
- Performance Evaluation & Development : Administer the performance appraisal system and support employee development initiatives.
- Payroll & Benefits Management : Oversee monthly payroll processing, attendance tracking, and administration of statutory benefits (e.g., EPF, SOCSO, EIS).
- Labor Compliance : Ensure compliance with local labor laws, including the Malaysian Employment Act 1955.
- HR Reporting : Prepare and present reports on workforce metrics such as headcount, turnover, and employee engagement.
- Office & Facilities Management : Maintain a safe and efficient office environment, procure office supplies, and manage vendor relationships.
- Legal & Administrative Procedures : Manage company licenses, registration documents, company seals, and internal policies.
- Visa & Foreign Employee Support : Handle visa and work permit processes for expatriates and foreign employees (if applicable).
- Internal Communication : Plan and implement internal communications, including events and announcements to promote corporate culture.
- Health & Safety Management : Ensure compliance with workplace health and safety regulations.
Store Operations Support
Store HR Support : Collaborate with store managers on recruitment, labor issues, training, and HR troubleshooting.Workforce Planning & Allocation : Develop and implement workforce planning strategies for both store and head office staff in coordination with management.Job Requirements
Over 5 years of hands-on HR experience, particularly in designing and managing HR systems and handling labor-related mattersAt least 2 years of experience in a managerial or leadership roleStrong knowledge of local labor laws and employment systemsJapanese language proficiency (JLPT N2 or higher preferred) and business-level English skillsPreferred Experience
Over 2 years of practical experience in general affairsWork experience in a Japanese or multinational companyHR experience in the retail, food service, or service industry#J-18808-Ljbffr