Overview
Lead Chemical Engineer role at Honeywell in Kuala Lumpur, Malaysia.
Responsibilities
- Visit customers’ sites regularly for in-depth discussions and consultation on current operations, process performance, and issues relating to UOP technology transfer; proactively engage customers to obtain / review operating data to enable value-added technical support.
- Manage troubleshooting efforts for the assigned customer base with UOP Technical Service Department to ensure timely, accurate and effective support and maintain customer satisfaction.
- Support new unit start-up and catalyst reload activities; determine and coordinate work scope and schedule for UOP site-support.
- Work closely with UOP CSO counterparts to share customer intelligence and develop strategies to target, win and retain future business, as well as prospect for new business opportunities.
- Promote the development of the UOP in-country service presence by mentoring locally hired engineers and developing UOP training products and facilities in country.
- Prepare meeting and activity reports and maintain customer account plans and SFDC.
- Assist in preparation of, and participate in, UOP Regional Technical Symposia and Sales Meetings.
Qualifications
Bachelor of Science in Chemical Engineering.Extensive experience of refinery operations and / or support either with UOP or Refiner providing a good all-round knowledge of refining technologies, their equipment and operations.Significant experience in a technical support or operations role in one or more of the major refining technology areas.Good writing, oral and presentation skills.Good interpersonal skills and people management skills.Previous experience in managing a group or in a role as a service manager preferred.Experience with Microsoft Office and Salesforce.com.Honeywell is an equal opportunity employer. For more information on how we process your information in the job application process, please refer to honeywell.com / us / en / privacy-statement. If a disability prevents you from applying for a job through our website, please email
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