Delivery Engineer – ADA
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity. We transform businesses using data, AI and tech.
As the Delivery Engineer – Business Messaging, you will be responsible for the solutions engineering of OTT messaging using ADA’s Business Messaging Platform. It’s your job to build and manage development of chatbot and integration based on client requirement, creating custom chatbot flows for the OTT messaging of businesses.
Responsibilities
- Develop intuitive chatbot flows using the Business Messaging Platforms drag‑drop flow creator and do the API integration
- Coordinate with external development teams to deploy features and bug fixes.
- Engage customers on requirement discussions, providing solutions and estimations.
- Coordinate with L1 and L2 support teams to debug production issues and resolve them within given ETAs.
- Work with multiple stakeholders to transition data and knowledge and subsequently document it thoroughly.
- Collaborate effectively with teams located in different time zones.
Skills & Qualifications
Hands‑on experience (preferably 3+ years) in full‑stack development with a particular focus on mobile‑first responsive design and web application implementation.Experience developing web applications using cutting‑edge technologies and frameworks such as Node.js, Redis.Experience integrating REST APIs.Proven track record of delivering well‑tested, high‑quality, maintainable projects.Chatbot development / CPaaS related industry experience is a plus.Experience working in an Agile environment, including practices like CI / CD and Test‑Driven Development.Familiarity with UX principles for creating delightful customer experiences.BSc in computer science / engineering or equivalent experience.Fluent language skills in English.Job Details
Seniority level : Mid‑Senior levelEmployment type : Full‑timeJob function : Management and ManufacturingIndustries : Business Consulting and ServicesBy submitting this, you agree to this Privacy Notice and you will be deemed to have consented to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Notice :
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