This job offer is not available in your country.

System Support Specialist

Software SolutionsGeorge Town, Penang, Malaysia

30+ days ago

Job description

Job Responsibilities

Provide technical support for software issues.
Troubleshoot and resolve system problems in a timely manner.
Maintain and monitor IT systems, ensuring optimal performance and security.
Document technical issues, resolutions, and system configurations.
Assist with system upgrades, installations, and migrations.
Communicate effectively with users to understand and address their technical needs.
Collaborate with other support team members and departments to improve system functionality.
Create and update user guides and support documentation.
Implement and enforce support security protocols and best practices.

Job Requirements

Bachelorâs degree in Information Technology, Computer Science, or a related field, or equivalent work experience. (Any qualification with Degree is acceptable)

Proficiency with operating systems (Windows, macOS, Linux) and hardware components.

Required language(s) : Bahasa Malaysia, English & Mandarin

Strong understanding of networking concepts and protocols.

Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

Strong communication skills with the ability to explain technical concepts to non-technical users.

Demonstrated customer service skills and a commitment to providing high-quality support.

Knowledge of IT security best practices and protocols.

Ability to document and report technical issues and resolutions effectively.

Flexibility to adapt to new technologies and handle evolving support challenges.

Job Benefits

EPF, SOCSO, EIS

Year-end bonus

Vocational training

Overseas travel

Sharing bonus

Extra EPF Rate

Blood Test Allowance

Optical Allowance

Dental Allowance

Attendance Allowance

Parking Allowance

Personal / Group Commission

Good and Cozy Working Environment

Accommodation Provided

#J-18808-Ljbffr

Create a job alert for this search

Support Specialist • George Town, Penang, Malaysia

Related jobs

Promoted

IT Support Executive

WinpaqSeberang Perai, Penang, Malaysia

Provide IT technical support to end users.Maintain and provide on-going support for the information system hardware, operation system, server backup, CCTV, antivirus, email, firewall, networking an...Show moreLast updated: 3 days ago

Promoted

Technical Support Specialist

SumsubBayan Lepas, Penang, Malaysia

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Sumsub.From identity and business verification to ongoing monitoring, our platform adapts to your ri...Show moreLast updated: 14 days ago

Promoted

IT Technical Support

Valued System AdvisorBayan Lepas, Penang, Malaysia

We are seeking a skilled and motivated IT Technical Support to join our IT team.The successful candidate will be responsible for installing, maintaining, troubleshooting, and repairing computer sys...Show moreLast updated: 3 days ago

Promoted

Desktop Technician

Plexus Corp.Bayan Lepas, Penang, Malaysia

Purpose Statement : Desktop Technician 1 is responsible for providing IT support for our internal customers as well as work with other Desktop Technicians and Desktop Admin in the management of site...Show moreLast updated: 30+ days ago

Promoted

IT Support Specialist

EurofinsGeorge Town, Penang, Malaysia

Eurofins Scientific is an international life sciences company which performs more than 400 million tests each year within its 800 laboratories across over 50 countries with more than 48.As a world ...Show moreLast updated: 7 days ago

Promoted

IT Support Specialist

Comet GroupBatu Kawan, Penang, Malaysia

Select how often (in days) to receive an alert : .To complement our team, we are looking for a customer- and teamoriented individual for the business area Group Functions at the Penangsite as a.For o...Show moreLast updated: 30+ days ago

Promoted

IT Executive

The Lakehouse Cameron HighlandsPenangMalaysia, Penang, Malaysia

Job Reference Number : JD-F&A-24 / IT Executive.As IT Executive, you are responsible for the work performance of one or more subordinates who are in the back-of-house of guest service for consistently...Show moreLast updated: 18 days ago

Promoted

IT Technical Support I

Advanced EnergyPenangMalaysia, Penang, Malaysia

Are you a Tech Enthusiast or someone who enjoys problem-solving and interacting with others? IT Technical Support would be a reliable option for you to get started in the fast-paced Tech industry.A...Show moreLast updated: 10 days ago

Promoted

Technical Support Specialist

Exabytes Capital GroupPenangMalaysia, Penang, Malaysia

We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams.We are constantly on the lookout for exceptionally talented and passionate individ...Show moreLast updated: 30+ days ago

Promoted

IT Support Technician

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn BhdBayan Lepas, Penang, Malaysia

Support IT network infrastructure, including network port activation, vendor coordination for cabling, and basic network troubleshooting. Provide Level 1 technical support for multifunction printers...Show moreLast updated: 26 days ago

Promoted

IT Assistant

Jobstreet MalaysiaSeberang Perai, Penang, Malaysia

Provide technical support and issue resolution for ERP systems developed in Visual FoxPro.Troubleshoot and debug issues related to system functionality, data accuracy, and performance.Ensure uptime...Show moreLast updated: 4 days ago

Promoted

IT / OT Champion (AR)

SCHOTTKulim, Kedah, Malaysia

Creates and updates the IT / OT roadmap for the SBF AR in close collaboration with the Head of Global SCM / Head of Operations Technology and the local management teams / Smart Manufacturing Engine...Show moreLast updated: 26 days ago

Promoted

Technical Support Specialist Australia

Jobstreet MalaysiaGeorge Town, Penang, Malaysia

Provide prompt, courteous, and effective technical support to customers via phone, email, and live chat, ensuring each interaction is handled with care. Troubleshoot and diagnose hardware, software,...Show moreLast updated: 4 days ago

Promoted

TECHNICAL SUPPORT EXECUTIVE

Rising Net Sdn Bhd (Penang)Seberang Perai, Penang, Malaysia

Provide technical support and solutions by guiding customer step-by-step via phone, email, or on-site assistance.Handle warranty claims by coordinating repairs, replacements, and warranty documenta...Show moreLast updated: 3 days ago

Promoted

Microsoft Work

FreelancingKulim, Kedah, Malaysia

Assist on data entry and data analysis.Ensure there is no mistakes in a template, proofreading, find information, call for appointments and prepare slides. Perform data entry and data analysis tasks...Show moreLast updated: 2 days ago

Promoted

IT Support Specialist

Tech GuruGeorge Town, Penang, Malaysia

Stable company with a strong employer brand.Mission-driven, customer centric organisation.Opportunity to work with diverse, global teams. Competitive salary and Performance bonus.We are seeking a sk...Show moreLast updated: 30+ days ago

Promoted

IT Support Specialist

CometPenangMalaysia, Penang, Malaysia

Penang, within the Group Functions area.We develop and produce innovative high-tech components and systems based on X-ray and radio-frequency technology, contributing to safer, more efficient, and ...Show moreLast updated: 30+ days ago

Promoted

IT Support Technician

Rising Net MalaysiaSeberang Perai, Penang, Malaysia

Provide technical assistance and support to our clients, addressing their inquiries and resolving technical issues.Troubleshoot and diagnose technical problems to find effective solutions.Process w...Show moreLast updated: 16 days ago

Promoted

IT Technical Support I

Advanced Energy Management LimitedSimpang Empat, Perlis, Malaysia

Receives, responds to, troubleshoots, and corrects IT related technical problems from internal customers.Tracks PC problems and resolves them in a prompt and courteous manner.Logs, monitor, resolve...Show moreLast updated: 3 days ago

Promoted

IT Executive

Nippon ExpressBayan Lepas, Penang, Malaysia

Demonstrate a strong understanding of.Teams, Outlook, Word, Office 365, etc.Demonstrate a strong understanding of.Teams, Outlook, Word, Office 365, etc. IT support or computer hardware maintenance.I...Show moreLast updated: 3 days ago