Operation Executive for STR products

Overview

Role duties and responsibilities include the principal job responsibility and specific role duties and responsibilities.

Responsibilities

• Ensure operations efficiency & effectiveness
• Set-up and update SOPs
• Co-ordinate with both internal and external customers
• Conduct monthly brief jointly with Client
• Monthly updates on team performance / KPI achievement
• Identify in-outlets opportunities, solve escalated issues & propose plans
• Review of journey plan
• Reports analysis & cross checking on reports accuracy
• Support Client's team report when required (based on mutual agreement)
• Manage ad-hoc request and manpower allocation
• Train & coach newbies & weak performers
• POSMs distribution

Qualifications / Requirements

Location and posting details are listed in the original job description, including Kuala Lumpur and surrounding areas. This refined description excludes login prompts and other non-essential site notices.

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