Telemarketing Executive

Working Hour : Mon-Fri, 8pm-5am

Responsibilities

• Create interest in products and services.
• Call on customers to advise them of available products and services offerings.
• Follow up with potential customers who have shown interest in our products and services.
• Develop and maintain knowledge of our products and services and be able to articulate their features and benefits to customers.
• Entry of sales leads for external sales pursuit; and pursuit of select open leads for closure.
• Effective nurturing of leads; building relationships by conducting ongoing, informative dialog that helps qualified prospects who are not yet sales-ready.
• Assist manager and senior management by providing monthly updates about recurring business issues that require a proactive approach, or trends that suggest alternate sales offers or approaches.
• Responsible for duties associated with the management of account and contact information within the CRM system.
• Track all outbound and inbound calls in SAP and capture specific customer and product details related to the call.
• Responsible for actively driving revenue by engaging in planned and agreed to direct sales.
• Willingness and ability to back up other divisions when called upon.
• Meet daily / weekly / monthly call quotas as set by management.

Requirements